When did you order?
So you are telling me all I gotta so is request to cancel and they will ship it out asap so they don't have to cancel?? LMAO
Audeze Penrose X and Penrose
- Thread starter Audeze
- Start date
So you are telling me all I gotta so is request to cancel and they will ship it out asap so they don't have to cancel?? LMAO
speedy523
New Head-Fier
- Joined
- Jul 6, 2009
- Posts
- 16
- Likes
- 0
that’s a shame, i originally came across the penrose when looking into solutions for using discord while playing on a ps5. my headset is supposed to arrive today and i’m hoping it ends up working well enough for me.
and to give another shipping data point for others, i pre-ordered the regular penrose a little bit after mid-october and it shipped this past friday (the 20th) via fedex home delivery with direct signature required.
Last edited:
The EQ once loaded stays on Penrose even after a power cycle. However, you need to be connected via USB to see the current EQ.
I.e, If you use USB to set the EQ (and make sure the status bar on the right says it is connected), you also need to be connected via USB to see the EQ. The EQ is still active after you dis connect USB.
Last edited:
- Joined
- Mar 20, 2010
- Posts
- 19,151
- Likes
- 5,349
Glad to hear those who actually have the product can back up the stellar sound quality claims.
Despite all the teething issues, an undeniably FANTASTIC sound quality will make the Penrose sell itself.
As for the Penrose X working on the PS5, Likely due to licensing agreements, Audeze can't officially state that the X which has the USB transmitter with Xbox support toggle switch can support the PS5. However, nothing is stopping general UAC1 devices from working with PS5, and the Penrose X toggle states Xbox on one side and PC on the other. The PC side is likely UAC1 USB mode, because at this moment it DOES work with PS5 as well.
So if you intend on owning both Xbox and PS5, the Penrose X is the logical choice. THAT BEING SAID, it doesn't mean that the ability to work on PS5 will always be there, so just a word of warning. If you plan on getting the Penrose X, consider the PS5 functionality as a nice bonus that isn't OFFICIALLY supported, and may not work down the line.
If you DON'T plan on owning on Xbox, SERIOUSLY, don't risk it, and just get the non-X model. If you DO plan on getting the Xbox, then yes, go for the X.
Has there ever been officially licensed products that officially state functionality for rival platforms? Doubtful. So if anyone thinks this is some nefarious plan by Audeze, get real. Licensing agreements are real, and must be followed. This is why you see different versions of the same headsets by all main gaming headset makers. In terms of the Penrose X, they have the actual Xbox logo branding on the box. The regular Penrose doesn't have the PS logo. You can extrapolate that Audeze likely has specific licensing agreements with Microsoft for the X. Which is probably a reason why it's probably taking longer the the X to release.
Despite all the teething issues, an undeniably FANTASTIC sound quality will make the Penrose sell itself.
As for the Penrose X working on the PS5, Likely due to licensing agreements, Audeze can't officially state that the X which has the USB transmitter with Xbox support toggle switch can support the PS5. However, nothing is stopping general UAC1 devices from working with PS5, and the Penrose X toggle states Xbox on one side and PC on the other. The PC side is likely UAC1 USB mode, because at this moment it DOES work with PS5 as well.
So if you intend on owning both Xbox and PS5, the Penrose X is the logical choice. THAT BEING SAID, it doesn't mean that the ability to work on PS5 will always be there, so just a word of warning. If you plan on getting the Penrose X, consider the PS5 functionality as a nice bonus that isn't OFFICIALLY supported, and may not work down the line.
If you DON'T plan on owning on Xbox, SERIOUSLY, don't risk it, and just get the non-X model. If you DO plan on getting the Xbox, then yes, go for the X.
Has there ever been officially licensed products that officially state functionality for rival platforms? Doubtful. So if anyone thinks this is some nefarious plan by Audeze, get real. Licensing agreements are real, and must be followed. This is why you see different versions of the same headsets by all main gaming headset makers. In terms of the Penrose X, they have the actual Xbox logo branding on the box. The regular Penrose doesn't have the PS logo. You can extrapolate that Audeze likely has specific licensing agreements with Microsoft for the X. Which is probably a reason why it's probably taking longer the the X to release.
Last edited:
I've been watching this thread for months and registered just to add my datapoint to the mix:
Type: Penrose (not X)
Location: CO, USA
Ordered: Aug. 09
Status: not shipped
It's really disheartening to see people that ordered months after me getting theirs first. I understand that some delays are beyond Audeze's control, but this is especially frustrating since it's well within their control to fulfill orders based on the order they were received.
Type: Penrose (not X)
Location: CO, USA
Ordered: Aug. 09
Status: not shipped
It's really disheartening to see people that ordered months after me getting theirs first. I understand that some delays are beyond Audeze's control, but this is especially frustrating since it's well within their control to fulfill orders based on the order they were received.
Last edited:
Well they did say they would ship ALL pre-order units by the end of last week (which was yesterday).
Seems like they haven't even come close.....frustrating.
Scratchansniff
500+ Head-Fier
I ordered mine ages a go and I have to wait even longer then you guys because I am series X and in the uk I got told today certification will be this week but I highly doubt it I’ve been told this three times already. I know they have to wait for Microsoft but still it’s frustrating.
This is just silly. Consider the Penrose X will somehow magically stop being a generic USB audio peripheral in the future? Impossible without intentional sabotage.
Buy the Penrose X -- it's guaranteed to work with both platforms.
The audio quality is great. As for the overall headset quality, I'm disappointed in its value as a headset for $300.
1) I continue to have intermittent connection issues: each time I power it back on, I have continuous connect/disconnect cycling until I power cycle the headset and unplug the dongle.
2) The range is ~15ft at best.
3) The microphone is muffled.
4) Windows system volume doesn't adjust/mute the audio.
5) They don't support Apple users (most users with an iphone use a Mac too, and no iOS/Mac app)
6) AudezeHQ has trouble connecting, usually requires a restart of the app after plugging the headphones back in.
7) No battery level measurement in the AudezeHQ app.
8) Penrose X is a superset of Penrose at the same price.
9) "Gamer aesthetic"
10) Execution on the logistics side was awful. Looking past the certification delays (out of their hands), they failed to deliver expedited shipping as promised and didn't assign priority by order date. Moreover, they chose a shipping option that required a signature in the middle of a global pandemic. My FedEx driver said, "Yeah, no. I'll sign it for you so you don't have to touch my signature pad and pen."
Should I continue?
There's potential here, and I understand that Audeze is a headphone company working their way into consumer electronics so I give them a lot of slack, but they have a long way to go yet.
- Joined
- Mar 20, 2010
- Posts
- 19,151
- Likes
- 5,349
Intentional sabotage? I'm not even going to go there.
As PS5 is UAC1 compliant, I don't see HOW Microsoft or Audeze could block support, but if it WERE possible, Microsoft could likely and legally ask Audeze to kill support for PS5 on the X model.
In any case, I don't think Audeze would intentionally compete with itself. It doesn't make any sense. If anything stating functionality for EVERY console would be a fantastic bullet point, which they obviously can't state. Again, there is some legality here which is probably WHY they have to make separate models.
As PS5 is UAC1 compliant, I don't see HOW Microsoft or Audeze could block support, but if it WERE possible, Microsoft could likely and legally ask Audeze to kill support for PS5 on the X model.
In any case, I don't think Audeze would intentionally compete with itself. It doesn't make any sense. If anything stating functionality for EVERY console would be a fantastic bullet point, which they obviously can't state. Again, there is some legality here which is probably WHY they have to make separate models.
Last edited:
As a first time customer for Audeze, I must say I'm really disappointed thus far and I haven't even gotten my headset yet. Getting my headset should be my least worry but right now I don't even know when I'll get my Penrose...This is just silly. Consider the Penrose X will somehow magically stop being a generic USB audio peripheral in the future? Impossible without intentional sabotage.
Buy the Penrose X -- it's guaranteed to work with both platforms.
The audio quality is great. As for the overall headset quality, I'm disappointed in its value as a headset for $300.
1) I continue to have intermittent connection issues: each time I power it back on, I have continuous connect/disconnect cycling until I power cycle the headset and unplug the dongle.
2) The range is ~15ft at best.
3) The microphone is muffled.
4) Windows system volume doesn't adjust/mute the audio.
5) They don't support Apple users (most users with an iphone use a Mac too, and no iOS/Mac app)
6) AudezeHQ has trouble connecting, usually requires a restart of the app after plugging the headphones back in.
7) No battery level measurement in the AudezeHQ app.
8) Penrose X is a superset of Penrose at the same price.
9) "Gamer aesthetic"
10) Execution on the logistics side was awful. Looking past the certification delays (out of their hands), they failed to deliver expedited shipping as promised and didn't assign priority by order date. Moreover, they chose a shipping option that required a signature in the middle of a global pandemic. My FedEx driver said, "Yeah, no. I'll sign it for you so you don't have to touch my signature pad and pen."
Should I continue?
There's potential here, and I understand that Audeze is a headphone company working their way into consumer electronics so I give them a lot of slack, but they have a long way to go yet.
I've dealt with Kickstart, Indiegogo and had awful experiences with delays and such. I vowed to to never invest in another Kickstarter company because of their failure to fulfill on their own words. Well Audeze is exactly that right now, I thought they grew out of their kicksrarter phase a while ago but I guess not....
We're more or less in agreement then. Intentional disablement when connected to a PS5 as "Generic USB Audio" would be absurd, so the only difference is branding and color. So buy the Penrose X and swap out the pads for charcoal if you dislike the color.
Came back from Dr’s appt, and I have a shipping email in my inbox. Says I have to wait until Saturday for them to arrive, so no expedited shipping for me either. This is my first order/experience with this company like others have said as well. I hope the quality of the product and customer service should I need it in the future lives up to their reputation.
iaTa
New Head-Fier
- Joined
- Nov 14, 2008
- Posts
- 38
- Likes
- 30
Exact same thing happened to me. I emailed to cancel my order last week and Andrew from Audeze said oh not sure if we can as they're all being packed.
I emailed again on Saturday and Andrew replied once again and said cancellation is not possible.
Today a shipping label has been generated. Not happy.
I ordered in October btw.
Did you get a official "your item has shipped" email from Audeze? Or do you just get a tracking number from FedEx out of the blue?
Last edited:
- Joined
- Mar 20, 2010
- Posts
- 19,151
- Likes
- 5,349
Not in agreement. If you're not ever getting an Xbox, there's no reason to go for the X. The Penrose does everything the X does aside from Xbox functionality.
I have no reason to buy an Xbox since I play mainly on PC, and ps5 for exclusives. So why would I get an X for something I'll never have? For Green? Nah, I'd be fine with Blue and knowing there's 0% chance that it won't work in the future. I also don't spend enough time looking at the pad accents to attend money on pads for the color swap.
Last edited:
Users who are viewing this thread
