Please don't be afraid to contact us, regardless. We'll be more than happy to assist you on this or any matter.
Sure, I did already. I will get a new headset but it will probably break again after a few months like others have reported here in this thread.
That doesn't mean we cant talk about the headset here, its a review thread. I spent like 4000 SEK on it, I'm allowed to discuss the really bad build quality the Audeze Mobius gaming headset have for that premium price tag.
I mean I've been playing PC games for 20 years or so and I cant really remember a single headset that broke down on me like this (not counting accidents). And I actually spent twice the money on this than on any other headset I bought in the past. This was my first Audeze product I ever bought and sadly, because of this I will probably think of Audeze as a low budget brand that cheaps out on quality when it comes to gaming headsets.
I'm obviously not blaming the support. And if the company is replacing products that breaks even outside of the warranty, I guess that's a good thing. But that also means they probably know you messed up big time. My main issue here is that they still selling the product in its current form. Sure the extra ribbing probably do help (?) but I got mine almost a year ago (with the new ribbing) and still no other changes and they still break. So it feels almost criminal to keep selling a product like this.
Imagine Volvo selling cars with breaks that.. breaks.. And people crashing and they just keep selling them. If you live, we replace the breaks for ya with the same crap breaks that will eventually break again.. If you survive a second time, well throw in a giftcard. xD
Anyway. Sorry, I'm ranting a bit because I'm kinda pissed.
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