[IamBam]

I hesitate to put Audeze on the spot as I also haven't seen an official release announcement, just a tweet they posted. So I may or may not have received a pop filter from them.

Being a small company, they'd likely not want an influx of requests, but their customer service is top-notch so it wouldn't hurt to send a polite enquiry.. if your mic is truly suffering.

Thinking back, it was the same procedure for the beta firmware. They really try to go the distance and help their customers, unlike any other company I've dealt with in the past. Love these guys.

Edit: just found that tweet. And they replied to someone: "it is already available. please email support@audeze"

https://twitter.com/audeze/status/1082068318389846016

Thanks for the heads up! I was expecting them to make an announcement when the filters were available. Odd way to find out....but I emailed them just the same.

 

[KMann]

I hesitate to put Audeze on the spot as I also haven't seen an official release announcement, just a tweet they posted. So I may or may not have received a pop filter from them.

Being a small company, they'd likely not want an influx of requests, but their customer service is top-notch so it wouldn't hurt to send a polite enquiry.. if your mic is truly suffering.

Thinking back, it was the same procedure for the beta firmware. They really try to go the distance and help their customers, unlike any other company I've dealt with in the past. Love these guys.

Edit: just found that tweet. And they replied to someone: "it is already available. please email support@audeze"

https://twitter.com/audeze/status/1082068318389846016

Yes please contact support to get one.

We would make it available on the website too but I do not have a ETA on that.

 

[IamBam]

For those interested below is what you need to email support. My initial request was answered within minutes. You cannot ask for better support that that.....

First and last name:
Current shipping address:
Phone number:
Headphones' serial number:

Once we have this info we'll be very glad to help.

The serial number for Mobius can be found on a sticker on the box, and also underneath the right earpad, which can be removed by squeezing the side tabs together and pulling the entire earpad assembly off. (To replace the earpad, just line it up and press down until it clicks into place.)

 

[Mani ATH 87]

Does the latest firmware have the "3d ON" setting?

I updated firmware through the audeze app but don't seem to have the 3d ON setting anymore when I had it previously. Cycling through the 3d options gets me automatic, manual and off.

Why would the 3d on setting be removed?

 

[acia]

I hesitate to put Audeze on the spot as I also haven't seen an official release announcement, just a tweet they posted. So I may or may not have received a pop filter from them.

Being a small company, they'd likely not want an influx of requests, but their customer service is top-notch so it wouldn't hurt to send a polite enquiry.. if your mic is truly suffering.

Thinking back, it was the same procedure for the beta firmware. They really try to go the distance and help their customers, unlike any other company I've dealt with in the past. Love these guys.

Edit: just found that tweet. And they replied to someone: "it is already available. please email support@audeze"

https://twitter.com/audeze/status/1082068318389846016

yep. audeze is a small company. they have mouths to feed. don't want to burden them if i don't absolutely need them so to speak.

 

[audbaal]

they have mouths to feed. don't want to burden them if i don't absolutely need them so to speak.

Is this sarcasm?

 

[defbear]

It does not sound like sarcasm to me. Audeze has doubled their Mobius support team. Big cost. The team is busy. So I only contact them as a last resort. And Audeze has been swift and accurate with their technical support.

 

[acia]

Is this sarcasm?

Nope.

 

[FrostyP]

Does the latest firmware have the "3d ON" setting?

I updated firmware through the audeze app but don't seem to have the 3d ON setting anymore when I had it previously. Cycling through the 3d options gets me automatic, manual and off.

Why would the 3d on setting be removed?

From what I can tell, manual IS "3D ON"

 

[Mani ATH 87]

From what I can tell, manual IS "3D ON"

This wasn't the case previously.

3d manual means that you need to manually adjust the center point for head tracking. 3d auto would automatically adjust for your head movement.

3d on was an additional setting they added later that allowed the 3d to be on while keeping head tracking disabled. I'm not sure why they would have removed this additional option.

 

[defbear]

Audeze has said the ‘3D On’ setting, which disabled head tracking, was too unstable for general release.

 

[lucidpretender]

Anyone know where I can find the details of accessing the headtracking data over USB in my own applications?

 

[acia]

Anyone know where I can find the details of accessing the headtracking data over USB in my own applications?

360000427911-Mobius-Technical-Questions

 

[The Doctopian]

Just got these in yesterday and was blown away by the sound quality and feature set. Just curious, is there any way to use 7.1 outside of a PC?

 

[lucidpretender]

I hope Audeze plans on addressing the latency issue the Mobius has.

From this Amazon review https://www.amazon.com/gp/customer-reviews/R37QLUZGP13N1/

Using the built in USB audio device on the unit (rather than the analog input on the headphones, it was an astounding 75ms of latency. This was with a buffer size of 64 in ableton, which tells me they have a large hidden buffer inside the headphone itself of maybe 1024 samples or so, which also means they don't have someone on staff capable of writing a professional-grade USB driver.

75ms is a very large delay and IMO, needs to be addressed.