captain swing
New Head-Fier
Hi, everyone - first time poster, long time lurker.if you send it to astell & kern with 100 euros they will change your battery
My Kann, too, is needing a new battery. I have had a look inside, but I can confirm that it's flipping awkward to even get at the battery, and I can't find any help at all on the interwebs apart from the attached pic. This suggests that getting at the battery is a far more involved process than simply "taking the back off". Damn.
I asked for some help from "customer services", but predictably they were aghast that I would even dare to try a DIY fix. You have to go through the repair option, I think, (from the UK, since bloody brexit).
This is all very disappointing, after using the thing for 5 years and loving it. Prior to that. I ran an iRiver h340 and was able to change the battery and the hard drive and the operating system to Rockbox. I am offended that I am not "allowed" to do routine work like this myself - it's not a repair, the battery was always going to need replacement. After reading horror stories about the repair service, I am reluctant to send it off (to Korea?) just to get the battery changed and get ripped off in the process.
Has anyone managed to find a DIY solution? Can anyone confirm how a battery change is done a) officially, and b) unofficially - I have seen some businesses in the UK that claim to be able to replace a battery, but I am a bit skeptical.
Anyway, love to all on a great board and thanks for listening to me moaning.
