[R7photo]

There may be hope as received email that AK is rolling out fix model per model, but does not mention which models,,Jason any news for Kann owners,,,,,?thx

 

[R7photo]

Read another thread,,,no kann

 

[WyattEarp]

Devices to be updated can be found here. The original KANN is not one of them.

https://www.astellnkern.com/eng/con...ew.asp?search=&word=&idx=1000718&page=1&no=55

 

[AcademicBarzo]

My first and last A&K product. Happily, I use it with stored music via MicroSD and UPNP servers, so not as impacted on the lack of streaming services as many on this thread.

Great hardware, but no real support. There are other options in the DAP market and once the KANN needs to be replaced, those other companies will get my custom.

 

[rlw6534]

Devices to be updated can be found here. The original KANN is not one of them.

https://www.astellnkern.com/eng/con...ew.asp?search=&word=&idx=1000718&page=1&no=55

They are planning to update the AK Connect app to fix Tidal so you should still have that option. Not ideal but better than nothing.

 

[JasonNYC]

There may be hope as received email that AK is rolling out fix model per model, but does not mention which models,,Jason any news for Kann owners,,,,,?thx

The dev team is looking into a few different options to support the 4+ year old players that they originally said would get no updates. The first solution is using the AK Connect app installed via your iOS or Android smartphone or tablet and streaming via DLNA to KANN and other players. Other apps such as mconnect will work right now, allowing bit-perfect Tidal or Qobuz streaming to KANN and any other wi-fi enabled AK player.

They also have some thoughts on other possible options. Once they push out the firmware updates for the current 13 models and update the AK Connect app, they will work on other options. They are planning on updating with more info sometime in June.

 

[maggie17fan]

The dev team is looking into a few different options to support the 4+ year old players that they originally said would get no updates. The first solution is using the AK Connect app installed via your iOS or Android smartphone or tablet and streaming via DLNA to KANN and other players. Other apps such as mconnect will work right now, allowing bit-perfect Tidal or Qobuz streaming to KANN and any other wi-fi enabled AK player.

They also have some thoughts on other possible options. Once they push out the firmware updates for the current 13 models and update the AK Connect app, they will work on other options. They are planning on updating with more info sometime in June.

Good to hear and hope something develops. I will say that I bought my Kann brand new from Crutchfield on 6/12/2020, a company I think most will agree is a very respected retailer. Yes, I could have bought the Kann Alpha then, but I preferred the two SD card slots, front controls, side spinning volume control, smaller form factor and it was $500 less than the Alpha.

 

[DoctorN]

did anyone ever using a contact cleaner to spray kann's volume control? my volume control seems to have a skipping step problem (classic AK issue) and i'm wondering if using contact cleaner will solve the issue without diassembly

thanks before

 

[fabio19]

Did any of you change the battery at the KANN ???

 

[Luvdac]

My Kann 's battery lasts around an hour. Does anyone here know if its user replaceable? Where could I source a new battery?
Thanks.

 

[dmkbox]

Definitely not. Screen must be removed and motherboard too. Do not try slide motherboard from side. You will kill screen and keypad cables.

 

[fabio19]

My Kann 's battery lasts around an hour. Does anyone here know if its user replaceable? Where could I source a new battery?
Thanks.

if you send it to astell & kern with 100 euros they will change your battery

 

[luckexplorer]

The dev team is looking into a few different options to support the 4+ year old players that they originally said would get no updates. The first solution is using the AK Connect app installed via your iOS or Android smartphone or tablet and streaming via DLNA to KANN and other players. Other apps such as mconnect will work right now, allowing bit-perfect Tidal or Qobuz streaming to KANN and any other wi-fi enabled AK player.

They also have some thoughts on other possible options. Once they push out the firmware updates for the current 13 models and update the AK Connect app, they will work on other options. They are planning on updating with more info sometime in June.

Hi JasonNYC, the May 21, 2021 you wrote it. It is the 5th of July so will there be another option than Mconnect or not ? why not make your own app on iOS, android and web application as Bluesound does for example ? Mconnect is very slow and not very ergonomic.

 

[waveysoundz]

https://www.iriver.jp/support/file_1370.php

https://www.iriver.jp/support/form.php is this the page

 

[waveysoundz]

The dev team is looking into a few different options to support the 4+ year old players that they originally said would get no updates. The first solution is using the AK Connect app installed via your iOS or Android smartphone or tablet and streaming via DLNA to KANN and other players. Other apps such as mconnect will work right now, allowing bit-perfect Tidal or Qobuz streaming to KANN and any other wi-fi enabled AK player.

They also have some thoughts on other possible options. Once they push out the firmware updates for the current 13 models and update the AK Connect app, they will work on other options. They are planning on updating with more info sometime in June.

hi do you have the firmware file mine shows the battery icon nothing else