[JasonNYC]

Quick update on firmware for embedded Tidal app.

Still on target for this month, but I still do not have a concrete release date. I was told last night there would be more info at the end of the week.

The following 13 models will receive firmware updates to fix the embedded Tidal issue in May:

SP2000, SP1000, SP1000M, SE200, SE180, SE100, KANN ALPHA, SR25, SA700, KANN CUBE, SR15, ACTIVO CT15, ACTIVO CT10.

The AK Connect app for iOS and Android will also be updated to fix the embedded Tidal issue. The updated apps will be available in the Apple and Google app stores after the player updates.

 

[audio-]

@JasonNYC there is a minor bug with “Settings”, “System Reset”, “Initialize Media Scan”.

After it completes the scan, it has sorted all my playlists chronologically according to when they were first created. So any rearranging I did by moving the playlists around is gone.

 

[JasonNYC]

@JasonNYC there is a minor bug with “Settings”, “System Reset”, “Initialize Media Scan”.

After it completes the scan, it has sorted all my playlists chronologically according to when they were first created. So any rearranging I did by moving the playlists around is gone.

I'll ask the dev team. I don't know for sure, but if I had to guess, when you do a manual media scan, it reindexes and rebuilds the internal database of tracks, so it remembers the playlists, but recreates them. I assume it then resets any customized order since that would most likely be stored in the database. If that is the case, I will see if there is a way to change that.

 

[tb303]

Guys, can someone please recommend a good charger for KANN CUBE? There are many of them on the market however all those I tried don't activate the true fast charging (it should display the three bars I refer to below, which I have never seen on my unit). Maybe @JasonNYC can comment. Tks!

M.

 

[JasonNYC]

Guys, can someone please recommend a good charger for KANN CUBE? There are many of them on the market however all those I tried don't activate the true fast charging (it should display the three bars I refer to below, which I have never seen on my unit). Maybe @JasonNYC can comment. Tks!

M.

I use the Fast Charger that came with my Samsung Galaxy phone, an Aukey QuickCharge 3.0 charger and an Anker QuickCharge 2.0 charger.

Most Qualcomm QuickCharge 2.0 or 3.0 certified chargers will fast charge without issue. Samsung calls their fast chargers Adaptive Fast Charging, but they based on the Qualcomm QuickCharge 2.0 compatible.

 

[tb303]

I use the Fast Charger that came with my Samsung Galaxy phone, an Aukey QuickCharge 3.0 charger and an Anker QuickCharge 2.0 charger.

Most Qualcomm QuickCharge 2.0 or 3.0 certified chargers will fast charge without issue. Samsung calls their fast chargers Adaptive Fast Charging, but they based on the Qualcomm QuickCharge 2.0 compatible.

Surprise-surprise!!! Just tried my old HTC10 charger, there was a QC3.0 logo on it, and it also worked fine! Tks.

 

[JasonNYC]

Update on Tidal app:

Thank you for your patience over the last month as Astell&Kern’s engineering and software development teams have been working hard to implement updates to the embedded Tidal app. As this is third-party software that needs to be integrated into more than a dozen different players, it has taken a bit of time to complete and test the updated firmware.

The new firmware is in the final stages of review by our partners and should be available within the next week or two once validated. We will begin rolling out the updated firmware model by model, so we ask that you please be patient as you wait for your model to receive the update. Please follow our social media pages, your regional dealers and distributors for additional updates on the firmware release.

More information can be found here - https://www.astellnkern.com/eng/con...ew.asp?search=&word=&idx=1000718&page=1&no=55

Thank you again for being part of the Astell&Kern family.

 

[lawshredpower]

Update on Tidal app:

Thank you for your patience over the last month as Astell&Kern’s engineering and software development teams have been working hard to implement updates to the embedded Tidal app. As this is third-party software that needs to be integrated into more than a dozen different players, it has taken a bit of time to complete and test the updated firmware.

The new firmware is in the final stages of review by our partners and should be available within the next week or two once validated. We will begin rolling out the updated firmware model by model, so we ask that you please be patient as you wait for your model to receive the update. Please follow our social media pages, your regional dealers and distributors for additional updates on the firmware release.

More information can be found here - https://www.astellnkern.com/eng/con...ew.asp?search=&word=&idx=1000718&page=1&no=55

Thank you again for being part of the Astell&Kern family.

Any news on the roon implementation on the kann cube/alpha? Thanks

 

[Genghis Kann]

Quick update on firmware for embedded Tidal app.

Still on target for this month, but I still do not have a concrete release date. I was told last night there would be more info at the end of the week.

The following 13 models will receive firmware updates to fix the embedded Tidal issue in May:

SP2000, SP1000, SP1000M, SE200, SE180, SE100, KANN ALPHA, SR25, SA700, KANN CUBE, SR15, ACTIVO CT15, ACTIVO CT10.

The AK Connect app for iOS and Android will also be updated to fix the embedded Tidal issue. The updated apps will be available in the Apple and Google app stores after the player updates.

May has come and gone without a Tidal fix

 

[lawshredpower]

May has come and gone without a Tidal fix

A&K being A&K

 

[JasonNYC]

May has come and gone without a Tidal fix

My post a few above yours on May 20th had a link to the new timeline that said updates will be rolling out from late May through early June as they are being staggered. 8 players have already received the update and the remaining players are coming.

 

[audio-]

My post a few above yours on May 20th had a link to the new timeline that said updates will be rolling out from late May through early June as they are being staggered. 8 players have already received the update and the remaining players are coming.

@JasonNYC, based on what you are seeing with the updated firmware on other A&K players, does the new firmware allow Qobuz customers to buy music again?

 

[JasonNYC]

New firmware is now available for the KANN CUBE to fix the login authentication issue with the embedded Tidal app.

 

[Genghis Kann]

New firmware is now available for the KANN CUBE to fix the login authentication issue with the embedded Tidal app.

Even after the update, the login authentication issue remains with the embedded Tidal app

 

[JasonNYC]

Even after the update, the login authentication issue remains with the embedded Tidal app

No issues at all for me, immediately logged in as soon as the update was completed. What error message are you getting? Could you please share a pic if possible?

Anyone else having issues? Screen shots below showing no issues for me.