[WyattEarp]

"Tidal is dropping support for older model Android devices" And this is why I don't use embedded apps. These are only music players they don't do anything complicated but play music.

 

[audio-]

I do not know what exacly you are doing, but sounds complicated.

In the Qobuz app "Import" is there to download the music for offline use within Qobuz. That you can do with any music on Qobuz. The downloaded files are encrypted, can not be played anything else than Qobuz.

"Download" is there to download the music that you have purchased on Qobuz. It is available only to the music that you have purchased already. The downloaded files can be played by any music player, including the Cube built in player.

So, if you purchase, you do not have to import, it is enough to download. The target directory can be set for both actions independently in the settings menu.

I do not use the download, because the purchase is easier to be made on a computer rather then on the Cube.

Is there a way, after downloading a song, to tell the KC to scan for new media? What I am doing now is turning off the KC (power down the device), then turn it back on again. When the KC first powers on, it does a media scan for new music.

 

[JasonNYC]

Is there a way, after downloading a song, to tell the KC to scan for new media? What I am doing now is turning off the KC (power down the device), then turn it back on again. When the KC first powers on, it does a media scan for new music.

Settings -> System Rest -> Initialize media scan

 

[audio-]

Settings -> System Rest -> Initialize media scan

Hi JasonNYC,

Thank you for this! May I ask, I tried your suggestion for the very first time about two days ago and it scared the daylights out of me since, after making sure the box “Clear playlists” was not checked, for a short while my KC stated that I had zero songs and zero playlists. Then over the next few minutes, my KC dutifully rescanned every song I had and (seemingly) recreated every playlist I had created. That is normal?

 

[JasonNYC]

Hi JasonNYC,

Thank you for this! May I ask, I tried your suggestion for the very first time about two days ago and it scared the daylights out of me since, after making sure the box “Clear playlists” was not checked, for a short while my KC stated that I had zero songs and zero playlists. Then over the next few minutes, my KC dutifully rescanned every song I had and (seemingly) recreated every playlist I had created. That is normal?

Yes, that is normal because the player reindexes everything and rebuilds the internal database. It scans the files, then recreates the existing playlists once the new database is created.

 

[audio-]

Yes, that is normal because the player reindexes everything and rebuilds the internal database. It scans the files, then recreates the existing playlists once the new database is created.

Thank you!

 

[JasonNYC]

Yes, that is normal because the player reindexes everything and rebuilds the internal database. It scans the files, then recreates the existing playlists once the new database is created.

If you check the "clear playlists," it will delete them and not recreate them after the scan is complete.

 

[audio-]

I do not know what exacly you are doing, but sounds complicated.

In the Qobuz app "Import" is there to download the music for offline use within Qobuz. That you can do with any music on Qobuz. The downloaded files are encrypted, can not be played anything else than Qobuz.

"Download" is there to download the music that you have purchased on Qobuz. It is available only to the music that you have purchased already. The downloaded files can be played by any music player, including the Cube built in player.

So, if you purchase, you do not have to import, it is enough to download. The target directory can be set for both actions independently in the settings menu.

I do not use the download, because the purchase is easier to be made on a computer rather then on the Cube.

Thanks for helping me update to Qobuz 5.15.0.0.

Actually, the problem I was seeing with my ancient version of Qobuz is still present in 5.15.0.0. There is no way to purchase music.

I get to the Qobuz store and there is a button labeled “Payment” (maybe it says “Go to Payment”), but clicking on it does nothing. It’s forever stuck there.

I have a guess that this might be related to the 1.26CM firmware. Not sure though.

Previously I had no problems purchasing music using the Kann Cube app.

 

[audio-]

@JasonNYC, are you noticing Qobuz is also broken, possibly due to the new firmware update? It’s no longer possible to buy music using the Kann Cube.

 

[JasonNYC]

@JasonNYC, are you noticing Qobuz is also broken, possibly due to the new firmware update? It’s no longer possible to buy music using the Kann Cube.

I've never purchased music directly from the app. I usually purchase music from Qobuz via my computer. I'll take a look both on the Cube and my Android phone and send a message to the Qobuz US team. What version of the Qobuz app are you using?

 

[audio-]

I've never purchased music directly from the app. I usually purchase music from Qobuz via my computer. I'll take a look both on the Cube and my Android phone and send a message to the Qobuz US team. What version of the Qobuz app are you using?

I just upgraded to 5.15.0.0.

 

[Newsee]

Thanks for helping me update to Qobuz 5.15.0.0.

Actually, the problem I was seeing with my ancient version of Qobuz is still present in 5.15.0.0. There is no way to purchase music.

I get to the Qobuz store and there is a button labeled “Payment” (maybe it says “Go to Payment”), but clicking on it does nothing. It’s forever stuck there.

I have a guess that this might be related to the 1.26CM firmware. Not sure though.

Previously I had no problems purchasing music using the Kann Cube app.

I was trying the same procedure on the Cube. Purchase started from Qobuz, that starts a browser, where one have to log in, start the purchase, then it stuck at the payment button.

I repeated the procedure on my mobile phone, where Qobuz also installed. Pressing the payment button goes into another page for the credit card data, wich supposed to be more secure - maybe that is where the Cube fails.

I would never do the purchase directly on the Cube, because it is awfully slow for that. Do that on mobile phone or PC. Afterwards you can do the download directly on the Cube. Or download on PC, ant transfer the files through USB.

 

[lawshredpower]

I do not have any info on other players at this time. I know there are plans to bring to other players, but have not been told which ones. I will share when I have additional information.

Any updates on that? Thanks

 

[lawshredpower]

Astell&Kern does not believe in digitally altering the sound which is also why we do not provide DSP or digital filters on our players.

I was searching for some opinions on Kann Cube's filters and found this.


Uh... anyway, are you guys enjoying the option to change DAC filter? Which one is your favorite? I've been digging the Apodizing Linear Phase Fast Roll-off one myself. Let's discuss!

 

[Genghis Kann]

I should have an update tomorrow with more detailed info to share.


According to your profile, you are located in Canada. Have you tried contacting our North America support team in the past and not received a response? I work directly for the North America team and we are very responsive for customer support. https://us.astellnkern.com/pages/contact-us

If that is not the case, please let me know.

Has the Tidal issue been fixed for the KC?