From recent posts, I am glad to see Arctic Cables is still maintaining their excellent customer service, replying to inquiries and being forthcoming with information and suggestions.
I find this quite rare in the industry. Roy and Val and their team are a gem and i hope they can keep this up for a long long time. Their patience with queries, prompt replies, and going the extra mile, in addition to an already great and varied line of products makes them an easy choice.
I'll second that. I have a review or two to come - Ingens and Opera - but a preview is this: Yes, the Opera and Ingens are pure luxury goods, technically remarkable and aesthetically very pleasing. The Ingens belongs to my Abyss 1266 Phi TC, and the midrange and subjective sense of richness very noticeably improved over the Abyss/JPS Labs Superconductor I'd been using. Ive decided that obeying this century's opprobrium for exploring and describing meaningful differences between wires is an utter waste of time. Deferring to a narrow set of positivist principles in matters of beauty and love - no more. I'm here to experience, not to subject my experience to an outside rigor-inspector. It's very freeing, and far less confused and bogged down in shame over the untidiness of emotional surrender to music. But I digress. The Ingens don't simply sound great - and they do, consistently more engaging than the equally costly JPS cables. Ingens is a neatly woven beast, beautiful to look at in its spiraling iterations of copper and silver. And, yes, it's very pleasant to touch, and the surface and the drape of it makes its mass palpably no big deal, even comfy.
The Opera are a kind of discovery. I'd been fascinated at what mysterious benefit a low-conductivity metal plating like palladium over first-rate silver provides. I can smell a new theoretical approach, and a broader paradigm which can incorporate pending discoveries in metal boundaries and signal probation, and their dynamic relationship with the human auditory-synthetic-interpretive Hat Trick. I hear cool things. But I can't prove a damn thing. And I have no idea if what I just wrote is more than gibberish. I can tell you that Val at Arctic described the Opera as having most of the virtues of the Aeris' pure silver, but that the palladium combination confers a harmonic completeness and holographic qualities of space and physicality, or some such.
And the nice thing is, the 3.5mm pins they use perfectly fit both my Final D8000 Pros (my current headphone crush - there's a truly seductive quality to them, almost beyond words to describe) and my Susvara. Val let me know that the Final pins would fit the Susvara but also make a deeper connection than the Eidolics on another brand of flagship cable... which enabled me - with more of Val's assistance, to diagnose a slippery intermittent signal as being the fault of another flagship cable, saving me from having to bundle the Susvara back to Hifiman for an unnecessary warranty checkup and repair.
Beautiful, sublimely performing cables, good guidance with the selection process, and technical help with an issue having nothing to do with his product.
Customer service doesn't get much better than this.
This beautifully-made cable, woven delicately, slender yet substantial, does indeed bring out a clarifying, 3 and 4D specificity to the stage and the palpable presence of players and their instruments. And it may not emphasize speed or slam, but it does not suppress them either. The Opera's dynamic range is immense, and it is sufficiently textureless to be effectively liquid. Combined with the Holo Bliss KTE's signal and the May KTE conversion. My first audition of thees cables was an ear opener. Yup, expensive headphone cables. I'm sure there are diminishing returns, and modest correlation between price and improvement at best, and that expectation bias among other leanings might have influenced my listening and conclusions. But, again, I'm not here to defer to the hegemony of positivist, 20th century principles.... even if they're correct. I'm here to have experiences, and share and question them.
Oh - and Val has gone out of his way to help me solve problems and make choices on his cables, of course, but also on matters barely related to his products. This is personable, quick, generous customer service, and it matches the classiness of the cables themselves.