helmutcheese
Headphoneus Supremus
If it is the 2017 or 2019 Pro model, then his Remote and Controller if he has one are BT.
I have never tried to disable its Bluetooth but there are specific settings for its own included devices and other settings for 3rd party added devices like keyboards, earbuds etc.
He could try running the Dongle on a longer cable to get it away from the Shield but sounds more like the adapter is causing some issue.
The KB9P is obv USB A and I either plugged it directly into the Shield USB port (2017 has 2 ports) or into the little USB 3 HUB I have connected (I cannot remember 100%), AFAIR there is one specific port to use for audio ideally.
I have never tried to disable its Bluetooth but there are specific settings for its own included devices and other settings for 3rd party added devices like keyboards, earbuds etc.
He could try running the Dongle on a longer cable to get it away from the Shield but sounds more like the adapter is causing some issue.
The KB9P is obv USB A and I either plugged it directly into the Shield USB port (2017 has 2 ports) or into the little USB 3 HUB I have connected (I cannot remember 100%), AFAIR there is one specific port to use for audio ideally.
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