Aerofallosov
New Head-Fier
- Joined
- May 22, 2008
- Posts
- 6
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Back in January, the left driver of my AKG 240DFs was going dead. I decided to send them to an official AKG repairman Richard Land up in Tennessee. A month or so had gone by, and apparently Richard was waiting for parts to be shipped from AKG in Northridge, CA. A couple more months went by and apparently he was going to ship the headphones themselves to AKG Northridge instead. Finally, after 5 months of waiting to get a simple driver replacement, I was ecstatic to find a box from AKG at my front door.
Unfortunately the box contained the mangled remains of my 240DFs. The ENTIRE headphone (not just the faulty left driver) has been completely dismembered, smeared with some greenish discharge, and stuffed in a plastic bodybag. I can't imagine this as the result of someone trying to perform what is supposed to be a relatively simple repair. If you told me AKG repairs were headed by a herd of irritable orangutans, maybe I'd believe it. When I sent them in, they were still somewhat usable, but now in their current state they're completely worthless to me.
Is there any way I can complain to AKG about this and get some sort of compensation, or am I just pretty much screwed since they were no longer under warranty?
Unfortunately the box contained the mangled remains of my 240DFs. The ENTIRE headphone (not just the faulty left driver) has been completely dismembered, smeared with some greenish discharge, and stuffed in a plastic bodybag. I can't imagine this as the result of someone trying to perform what is supposed to be a relatively simple repair. If you told me AKG repairs were headed by a herd of irritable orangutans, maybe I'd believe it. When I sent them in, they were still somewhat usable, but now in their current state they're completely worthless to me.
Is there any way I can complain to AKG about this and get some sort of compensation, or am I just pretty much screwed since they were no longer under warranty?