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Maybe I'm under-thinking this, but shouldn't Headphone Bar be replacing it and handling the issue with ALO behind the scenes?
Maybe I'm under-thinking this, but shouldn't Headphone Bar be replacing it and handling the issue with ALO behind the scenes?
Oknidius
Sorry about the bad Lyra, we have them all tested 3x before we pack them to customers. We have RMA procedures posted on our website as well as the help desk you mentioned. Please also know we have our phone number posted on our website and anyone is welcome to call should other means to contact us is slow or fails.
I can assure you we will make up for the bad one.
Regarding the stock cable, I would like to mention a few things about the cable that comes with our products. The reason for the stiffness you mention is because I went out of the way to address typical greening of a clear stock cable as well as poor sound. Typical stock cables have a PVC jacket, ours is FEP (Teflon) and is stiffer than PVC. FEP is stronger, far more abrasion resistant and more impervious to oil and sweat. The MMCX is custom made for us using pure solid beryllium copper which is far harder than typical brass parts that will wear out and become loose. The reason why the connection is so tight as you mentioned is because the mechanical connection is via a compression piece that locks the MMCX in place, ours it tighter than normal and will break in and become looser once you use it a bit. So instead of becoming sloppy it breaks in like a shoe and will over time become easier to detach. Finally we Cryo treat all of our stock IEM cables for better sound and performance.
I understand some people do not like the wirey feel so we are working on some softer upgrade cables now.
We hope to earn your trust and admiration over time and I will be personally accountable for things like DOA units, people are welcome to call and give me a earfull and I hope to make everyone's experience positive.
PM or call me if you have any questions.
Thank you and again sorry for the DOA, we will get it right hold on.
Ken
Anyone have any interest is swapping their Lyra plus a few bucks for my Jupiter??
Are you not keen on Jupiter?
I prefer the clarity of the Orion for most of the genre's that I mostly frequently listen to...Acoustic, vocals, small instrumental groups.
Anyone have any interest is swapping their Lyra plus a few bucks for my Jupiter??
Hell I'm up for it
So far which after market cable suit the lyra best?
Im thinking to get the lune mkiii or the sxc24
I heard the sxc24 cable is one stiff ass cable, sound wise I don't know. But if you plan on bringing it out... Goodluck with that.
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