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Oct 26, 2017 at 1:11 PM Post #422 of 2,161
I paid for KZ 5,6 and ZST yesterday by Paypal and it was refunded by gearbest.com today. What shall I do to solve the issue?
 
Oct 26, 2017 at 5:19 PM Post #423 of 2,161
I paid for KZ 5,6 and ZST yesterday by Paypal and it was refunded by gearbest.com today. What shall I do to solve the issue?

Did they give a reason or explanation?
 
Oct 26, 2017 at 9:09 PM Post #424 of 2,161
None whatsoever.
It was the same story 2 years ago. I had several successful transactions but then they refunded my order made with Paypal. I paid with my Visa credit card and was refunded again. I gave up. Then I thought something could change within 2 years. Nope. I paid again with my credit card. But there's little hope it will go thru.
 
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Oct 26, 2017 at 9:13 PM Post #425 of 2,161
Hey George, shot you a PM a few days ago.
 
Oct 26, 2017 at 9:16 PM Post #426 of 2,161
None whatsoever.
It was the same story 2 years ago. I had several successful transactions but then they refunded my order made with Paypal. I paid with my Visa credit card and was refunded again. I gave up. Then I thought something could change within 2 years. Nope. I paid again with my credit card. But there's little hope it will go thru.
What country are you ordering from ?
 
Oct 26, 2017 at 9:19 PM Post #427 of 2,161
Oct 26, 2017 at 9:28 PM Post #429 of 2,161
Del.
 
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Oct 26, 2017 at 9:29 PM Post #430 of 2,161
Never had any problems myself. Trying to figure out why you have so many problems. Canada should not be a problem, but some countries are.. Guess you'll figure out why eventually.
I don't think so. 2 years ago I gave it up. I thought I'd never come back to GearBest but...
 
Oct 26, 2017 at 9:48 PM Post #431 of 2,161
I don't think so. 2 years ago I gave it up. I thought I'd never come back to GearBest but...

I've never had that happen, and I've placed about a hundred orders with Gearbest over the years.

People order from Canada all of the time.

Are you shipping to the PayPal verified address? Or are you trying to ship to some Canadian ice fishing shed out in the middle of nowhere? That may trigger some alarm bells maybe.
 
Oct 26, 2017 at 9:57 PM Post #432 of 2,161
I've never had that happen, and I've placed about a hundred orders with Gearbest over the years.

People order from Canada all of the time.

Are you shipping to the PayPal verified address? Or are you trying to ship to some Canadian ice fishing shed out in the middle of nowhere? That may trigger some alarm bells maybe.
Yes, the address is verified. I live in Toronto, Ontario and had several orders delivered by gearbest. I send a PM to George. May be he will help. I opened a ticket but I am sure it will not work.
 
Oct 26, 2017 at 10:47 PM Post #433 of 2,161
Gearbest have cancelled all of my orders paid by Paypal and two different credit cards.
 
Oct 26, 2017 at 11:51 PM Post #435 of 2,161

Are there any codes for KZ ZS5?

I just try my best to give you more options:

1. 12.99$ with the code: USAUDIO2

https://www.gearbest.com/earbud-headphones/pp_641227.html?lkid=10690141

6pcs left: Only effective code for : HK,US,CA,SG,MY,TW,GB,IE,AU,NZ,IN,ZA,MK,SK,RO,CZ,HR,BG,SI,RS

2. 15.99$ with the code: GBGGK40

https://www.gearbest.com/earbud-headphones/pp_641227.html?lkid=10690141

50pcs MORE: No limitation





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