I did the same and had a response in about 5 minutes. Unfortunately, it seems that buying 4 Geek Out v2's yourself won't get you free shipping or a single upgrade to the infinity version...the purchases have to be done through the referral link. I guess I'll find out how long it takes to cancel...

The bigger issue isn't a specific review showing one thing or another, but that LH has tarnished the trust that is so critical to their business model. They have generated millions of dollars in sales to be completed/filled at a future date based on purchasers interpenetration of information...

From the cyber Monday email: "As you know, we're releasing our Geek IEM's at a crazy 76% off MSRP as our Cyber Monday Special. These in ear monitors have been in development as a match to our Geek Wave, and are going to be ready a little early. We'll be publishing this perk Sunday evening at...

See post here: http://www.head-fi.org/t/759031/lh-labs-verb-iem-impressions-thread/45#post_11423102

Before this turns into a LH bashing thread, here are my two cents, having been involved in various aspects of crowd funding, business, project management, and customer support for a while:   1) While the delivery/response time-frames and lack of communication seem sub-par for any successful...

I sent my pair back to LH for review after posting my impressions here previously. Here's the response for those that are interested:   "I just received the Verb earbuds you sent back.  I've tested them with a variety of my personal favorite tracks as well as compared them to my Verb earbuds...

Repost from comments on the LH forum: Alright, so I've spent some hours with these trying to figure out exactly what the problem is with the unpleasant, overpowering bass. Here's what I've tried: * button trick = no change * re-seating the connector = no change * multiple devices = no change...

I ordered the balanced version but received the regular, so I'll have a ticket to get that corrected. I'd imagine they would want mine back, which would give them a pair to QC if they so desire. We'll see I guess.

Also kind of makes me wonder if Larry or Gavin tried out the versions that backers are receiving...pulled directly from stock rather than as prototypes or a small first run batch.  With the reviews coming out as they are, I really can't believe that's the type of quality of product that they...

Also a backer since the Out on Kickstarter, so I'll share my customer service experience for an alternate perspective. While I will say that the customer service has plenty of room for improvement, I'd like to say that as a regular consumer with no special connections, I've been very pleased...

So I've been lurking here for a while, watching all 400+ pages of other people spelling out every one of the issues that I've faced through this crowdfunding ordeal. Just wanted to post that I got my Verb's today. I've got a pretty reasonable collection of IEM's, so I'm not sure what I was...

Here's what Larry had to say about the IEM perk (more info in actual post):   http://geek.lhlabs.com/force/geekwave/1384-more-on-iems.html#21934   "Sorry that the answer is not easy. And when our design is evolving, more reality will reveal. Conclusion: Geek Wave with IEM package will make...