Thanks for the feedback! Our company's strategy was wrong from the beginning, we too much on distributors.

DD31 is made of a 8.6mm Biological diaphragm dynamic speaker, has very good treble extension and excellent bass.

The only way to fix them is sending them back to us.

Thanks everyone still remember our products, we'll register an Amazon store very soon and provide better and cheaper products to you all.

Merry Christmas! Friends

Merry Christmas! Friends

Thanks for the suggestion! We can adjust the Gold a little bit, so it's not so bright. Tour Celeste have no problem.

Thanks for the suggestion, planning the project around $100

FLC8d and FLC8n are not sussess, we frustrated at the beginning, but for now, we knew the reasons: 1, FLC8s is good, old customers don't want upgrade it to FLC8n, actually, this is good thing, 2, Our marketing is too bad, few people know us.

The jacket was maded of enviroment-friend material, just like the Apple charge cable, fortunately, the gray insulation is durable.

We are doing nothing for now, FLC8d and FLC8n is not cuccessful, DD series are completely failure, we are reflecting now.

I can say Celest is a top IEM in the world, it's to good to be recognized, it took part in many shows in China and Canjam, we got a conclusion that only the top veterans and the greed hands love it, so it's not sold very well. We have sell record on Taobao, you can see the comments for refrence...

For this case, there are three solutions: 1, Send back to us to repair, we'll not charge for the repair, but will charge the shipping. 2, remove the filter inside of the other side(be careful not to damaged the speaker dyaphrame), use the clear plugs, then they will work as the gray plugs. 3...

Please check with LMUE to see if they have some in stock.

Thanks for the suggestion ! Thanks a lot! We ' ll do as your suggest .