WARNING: tubes.siberian-shop.com Problem solved

[olblueyez]

I got an E-mail at 8 AM eastern this morning.

Hello.
Sorry for problem.
Probably problem in one of my supplers. Now We have not equipment for testing tubes and only can trus suppler without checking. We have L3-3 tube tester, but it fault and need repair.
You report about ECC82 not once, two other buyers also have problems with one-two tubes.
I think on next week We make full refund for you.
Hope it is good solution for it.
Again sorry for bad tube.
Best wishes.
Nickolay Belous.

 

[twylight]

nice cant wait for mine to come in =/

 

[Bullseye]

Just thought it would be good to spread the word about a bad ebay tube seller I found. The thread is this one:

http://www.head-fi.org/forums/f11/ba...seller-426871/

 

[olblueyez]

Nickolay offered me a full refund and he also took me up on the offer to pay another 10 bucks and get a Tesla ECC82. I will let you guys know how the Tesla sounds when it gets here. I dont know what happened to my orignal E-mail but I know Nickolay is not the only person at the Siberian Shop and he seems very interested in fixing the issue. I got PM's and E-mail from him.

So everything is good to go!

 

[gooky]

Glad to hear that buddy, looking forward to your impressions on the Tesla, though I won't be buying any tubes for a while.

 

[olblueyez]

Quote:

Originally Posted by gooky /img/forum/go_quote.gif Glad to hear that buddy, looking forward to your impressions on the Tesla, though I won't be buying any tubes for a while.

I didnt even tell my wife about the Tungsram tubes from ebay. She will go "whats this on the CC bill?" Then I will have to give her the old, "Im going to sell a few tubes!!!"

 

[Stevesebastianb]

OBE, good to hear that you seem to have it sorted.

 

[krmathis]

Yeah, nice to hear that they (he) are working to resolve your issues.

 

[olblueyez]

Im glad too because I thought it was really cool to get a nice tube at a good price from Russia of all places.

 

[Gvvt]

I've done a couple of transactions with Siberian, and I posted a testimonial in which I observed that they can be very slow in communicating, the process is not good for your blood pressure, and that it does seem to work out in the end. They do seem to be trying to do a good job; I suspect that isn't easy in Russia today.

 

[Goroganin]

2 Gvvt - Thank you! Really not easy.

 

[twylight]

They refunded my money without asking - pretty darn good customer service if you ask me.

 

[Goroganin]

Guys... small off topic.
Anybody can help me with speaking my hosting support?
My English not very good yet and I think support person not understand me.

I planned move my shop and domain to other hosting company, because current have stupid and slow customer service for expensive price.

Thank you.

p.s. If anybody have question - welcome to Skype chat, my ID: bwnicko

Please don't forget about timely difference. For example: Now in my city 00.05 AM, 3th June

 

[olblueyez]

I ordered an Tube from these folks and it arrived as promised but after having the tube for a couple of days I noticed it is humming.

Replacement Tube sent, the Right channel is noisy. DONT DO BUISNESS WITH THESE PEOPLE, THEY DONT EVEN TEST THE TUBES.

www.tubes.siberian-shop.com

FYI: Shipping from Russia took one month to reach me here in Virginia.

Thanks Again to Mr. Nickolay Belous FOR NOTHING BUT WASTED TIME AND MONEY!!!

 

[olblueyez]

Bump