[Nirmalanow]

Quote:

Originally Posted by Bojamijams /img/forum/go_quote.gif Hmm.. does anyone's UPS tracking number work? I tried it on the UPS website but it tells me its wrong/ does not exist

x2 Mine does not work either

 

[windfury]

Quote:

Originally Posted by Nirmalanow /img/forum/go_quote.gif x2 Mine does not work either

No shippment notification

 

[Tidus]

Quote:

Originally Posted by windfury /img/forum/go_quote.gif No shippment notification

me too

 

[rxxdoc]

Got mine a while back. I remember going crazy. The wait took forever.

I love my HiFiMAN. Patients is a virtue (I'm not virtuous either, lol). But seriously, you will love your HiFiMAN.

 

[tamahome77]

x3 Mine didn't work either. I'll give it a day before I email them about it.

 

[Bojamijams]

They told me to wait 24 to 72 hours for UPS to update it. Personally, that seems like a little bull because UPS is WAY faster then that with package updates, hell most packages are already in your hands in 72 hours

 

[tamahome77]

From what I've heard, UPS ground incurs a brokerage fee and UPS Express, which is air, does not.

You're right, it does seem odd as Newegg's UPS tracking number is instant (the moment the package is scanned).

 

[Woody469]

Quote:

Originally Posted by Bojamijams /img/forum/go_quote.gif Hmm.. does anyone's UPS tracking number work? I tried it on the UPS website but it tells me its wrong/ does not exist

Mine also states that my tracking #does not work. What gives?

 

[Nirmalanow]

It has been three days now since I got a tracking number and it still does not work on ups.com

Any reply from head-direct to this issue?

 

[Bojamijams]

Quote:

Originally Posted by Nirmalanow /img/forum/go_quote.gif It has been three days now since I got a tracking number and it still does not work on ups.com Any reply from head-direct to this issue?

x2

 

[Woody469]

Quote:

Originally Posted by Nirmalanow /img/forum/go_quote.gif It has been three days now since I got a tracking number and it still does not work on ups.com Any reply from head-direct to this issue?

X3 Getting Very Frustrated Here.

 

[yoghurtlidlicker]

basically this is my 1st post here.

I'm disappointed with HeadDirect CS.
No response from them regarding tracking info issue and my HDtracks promo code doesn't work! (I'm aware it is only for Hi-Res Store)

oh dear!...

 

[tamahome77]

I have received a reply from Fang. He assured me not to worry about the shipping via UPS Express as it has been problem-free to Canada.

 

[saisunil]

Remember, we are also dealing with cross cultural communication and the way business is done and expectations ...

For west communication is perhaps one of the most important aspects of business. For East keeping cost low and moving volume and focussing on product development.

We are used to dealing with large corporation with solid phone support etc.

I would imagine head direct is a rather small company and we do not even know where the support people are - in China or US - so there could be language barriers as well.

Sure, I get impatient too, trying to track the progress of the package almost every day ...

Patience would certainly help ...
I would expect delays for any shipment from China ...

Perhaps what Fang could post is - expected time for delivery etc... this would set expectations right and protect him as well ...

Hang in there, I am also awaiting my 801.

Cheers

PS: Remember we are not buying Bose ... it has its pluses and minuses

 

[Bojamijams]

Well whats annoying me is that I don't know WHEN to expect it. Since I cannot track it, I don't even know what day to be home to wait for it. So I've been waiting every day now and its interfering with life too much, but I don't want to miss shipment because UPS are horrible with 2nd attempts, etc.