[lawrecedent]

What you're looking at in that photo is a UE Pro (custom demo) comparison system. It's really cool. You put the demo pair on, and, without swapping earpieces, you can instantly A/B compare any two UE Pro pieces with the tablet interface. Again, it's very cool.

Is this becaise they all use the same drivers and just have differences in tuning or does the software emulate the hardware differences in the iems?

 

[xaddictionx]

It's time for UE to release a new universal!!

 

[rantrile]

It's time for UE to release a new universal!!

+1. With great bass and subbass and wired down option of wearing. Probably a hybrid one.

 

[VL]

We have different types of balanced armatures in different models of our product, most of these receivers are built to our spec.  We designed the Live Demo system to enable listeners quickly experience the differences in sound signature between the various products we offer.  As there are many limitations in terms of what we can do via DSP and algorithms, the system cannot simulate, for example, going to insanely loud levels without distortion.  Because A/B comparison can now be done in the split of a second, it does make comparison easier.

 

[xaddictionx]

Yes, and use pin connectors this time, so there aren't horrible quality control issues….I tried three different pairs, all sent back! So frustrating

Hmm but I don't think the QC issues relate to the mmcx connectors. Shure and Westone are using them but not as much of an issue compared to UE900. Probably boils down to own design and built.

 

[lawrecedent]

We have different types of balanced armatures in different models of our product, most of these receivers are built to our spec.  We designed the Live Demo system to enable listeners quickly experience the differences in sound signature between the various products we offer.  As there are many limitations in terms of what we can do via DSP and algorithms, the system cannot simulate, for example, going to insanely loud levels without distortion.  Because A/B comparison can now be done in the split of a second, it does make comparison easier.

Thanks for the clarification.
Looks like a great bit of kit!

 

[ianwill]

Not sure if this is the correct thread for this but it does relate to UE 900s
 
I ordered a pair of UE 900s from the pro.ultimateears.com site and did not receive any confirmation so I thought there was a problem with submission. I waited about a day and still no confirmation so I went to I check the order and had to recreate my account which really made me think it didn't go through.
 
Well I was charged for two pair and received two pairs and need to return the second order.  I called the number listed on the pro site and was told to contact Logitech and was given a phone number.  I called that number and they can’t find the information because the order numbers are not the ones they use and I need to contact the pro.ue.com site.
 
My emails go unanswered or I get an auto email asking how to help and then get no follow up. 
 
I need to know how to return the unopened extra ue 900s I was charged for and at this point I am getting so frustrated that I want to return both pair. 
 
Thanks in advance for any help

 

[DrSheep]

Don't bother, just sell it here.

 

[ianwill]

If I could get what I paid I would. I don't have enough posts yet to sell anyway

 

[DrSheep]

Just tell people to PM you here.

 

[Custom IEM Girl]

Hi There Ian, 
So sorry to hear you have not been assisted when trying to contact us, please let me help you right now.
 
Please send me your email and I will try and find this order in our system and refund you the money and as good gesture we'd like you to keep the extra ue 900.
 
I hope to hear from you soon.

 

[DrSheep]

  Hi There Ian, 
So sorry to hear you have not been assisted when trying to contact us, please let me help you right now.
 
Please send me your email and I will try and find this order in our system and refund you the money and as good gesture we'd like you to keep the extra ue 900.
 
I hope to hear from you soon.

See, happy ending indeed.

 

[lawrecedent]

Hi There Ian, 
So sorry to hear you have not been assisted when trying to contact us, please let me help you right now.

Please send me your email and I will try and find this order in our system and refund you the money and as good gesture we'd like you to keep the extra ue 900.

I hope to hear from you soon.

Wow that's a hell of a result! It makes being a member of these forums more than worthwhile!

 

[Ivabign]

Interesting that someone from UE customer service with one post would have an ALO amp for their avatar...

 

[jelt2359]

  Interesting that someone from UE customer service with one post would have an ALO amp for their avatar...

I think there are a few default pictures. The ALO Amp is one of them. There's also a red IEM one. Just my guess.