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Tidal Masters & MQA Thread!
- Thread starter headfry
- Start date
I was simply replying to this, as the thread is regarding Tidal Not Zen Stream
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if I came across rude then I apologise buddy,jst extremely pissed at ifi and there handling of this device,yes I am still able to return it, jst my time and postage charge that's been wasted but thousands of people can't because theve had this device since June and specifically bought this device for specifically this feature ,if I was of those people I would be more than pissed I'd be livid
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rlw6534
Headphoneus Supremus
Are you going to continue to claim "MQA-fully compatible" on your product page? Any player that plays Tidal and claims that should be able to do the core unfold or it's simply wrong and misleading.
exactly ive also emailed them telling them they should now remove the 100% mqa compatible as it's clearly false and definitely misleading as some other potential customer will make the same mistake of purchasing this streamer,if they had realised this mqa mistake shortly after the launch way bck in may/June then I wouldn't have had a problem as mistakes happen all the time on newly released products,but they didnt,ifi continued to send the device to reviewers up until the last few weeks where they confirmed mqa decoding and I'm sure ifi read what there reviewers say about there products,so theve been aware of the mqa decoding for a long tìme and there own forums is full of discussions of this feature so to suddenly come out in December and say it's a mistake is ridiculous to say the least
jlemaster1957
1000+ Head-Fier
Noted- I have read many iPhone users are getting MQA streamed to rendering or decoding DACS. I have a 12 Pro Max but it’s a T-mobile phone and I have suspicion the carrier is part of the problem. I gave up on this and just use my IFi devices with other sources now for streaming TIDAL. I put in a trouble ticket with IFi re my inability to stream MQA from the iPhone but they insist ‘it’s not our device that’s the problem’. Not worth an argument with them IMO as the devices work fine for my present use- case; however I have decided not to update IFi firmware, as TIDAL streams MQA to both Zen Dac V2 and IFi micro iDSD signature a) directly from Windows and MacOs b) via Roon and C) via UAPP on my Hiby R8.
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Read my post,it explains the problem is with the old kernel that ifi are using..
Great hardware but let down with terrible software and tech support,I really luved my zen stream but yes no company should be allowed to remove functionality after customers have purchased something from them,the way ifi has handled the whole launch and promotions of the stream is wrong and misleading,from saying on there website that its 100% mqa compatible to roon ready which gives a impression it roon certifyed when it still isn't months now after the launch,aswell as the promised chromecast support,the ipower psu fiasco where they silently withdrew them and started shipping cheap psu instead and then they came out and said because people complained that it was for the first 1000 customers only,wouldn't have been a problem if they stated this before but they didnt,I contacted them and they said they would send a ipower to me but one of there tech support asked me not tell anyone on here cause they only give out ipowers if someone contacts them like I did and ask for one that is shady if you ask me,now they remove a specific functionality that people bought the device for and now can't return it for a refund,theve also hindered the device from the start with using a very old kernel from volumio,this kernel has terrible tidal intergration and thats why volumio have ditched it and are totaly rewritten there software as we speak because it has so many problem it can't be fixed and this why alot of customers have been have trouble in the last few months,I honestly think they thought they could do this silently like they did with the ipowers and people wouldn't be upset,im lucky than most though as I can still return mine for a return but thousands of people can't and are now stuck at the mercy of ifi unless they sell it on but would lose money doing so as ifi has removed a big functionality,I mean you couldn't make this up and theve now really damaged there reputation over this device
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I see your point, hopefully if anyone has purchased through credit card, they can claim the money back.
I've done this on a couple of occasions
Good luck, it just goes to show the ridiculous nature of MQA in the first place.
MrWalkman
Headphoneus Supremus
It's just another format, that can be used on devices based on a license. They should've just not mistakenly included MQA support on this device if they didn't actually have the license to do so.
But is it not the only format that's a charge is incurred for license?
MrWalkman
Headphoneus Supremus
Maybe, but still, let's say I create a format, and I require payment from manufacturers if they want to use it. It's their choice if they want to pay me to use it or not.
My point is that I don't see MQA as being the "culprit" in this situation. It's just unfortunate that MQA support was mistakenly included for the device in question.
personally ive not got a problem with mistakes being made on new products it happens all the time,but I have a problem with this cause this device was released way bck in june and they didn't correct the mqa bug until December,no way do I belive that ifi weren't aware of this until now,there is discussions on there forum about mqa decoding on this device going bck to June,so they knew but continued to sell this product and still claiming on there website right now that it's 100% mqa compatible but like I said the whole thing stinks and there is more to this that ifi is not letting on but one thing is sure il never touch any of there products again and theve seriously damaged there reputation over there handling of this device
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Is there no way of rolling back the firmware?
I believe you can roll bck the firmware but then what do you do never update it again when theve still to release fw updates for chromecast support and roon certify
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That's true although isn't Chromecast a bit pointless.
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