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- Oct 6, 2013
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I need your input on this Guys.
So I bought the opu#2 from musicteck and paid for priority shipping to the UK. Andrew from musicteck quickly shipped my order same day. Now I tracked it from day one and after 3 days the package for unknown reason was delivered back to musicteck. Now I contacted them about this issue and Andrew went to the post office to find out why. They couldn't explain why the item was returned but offered to take it back and process it again to which he agreed. Now they took it back and scanned but the problem is there's no tracking number, as the original tracking shows that the item was delivered. Now my order worth over 1k is in the mail without me knowing when it'll even be delivered or in which location in the world it may be at the moment. I feel shafted for getting such a sevice after paying the premium for priority shipping. I want to open a PayPal case but I've heard good things from people who have bought from musicteck and received excellent service including Twister. Has anyone else had issues with musicteck regards shipping?. What would be the best thing to do at this point.?Thanks
Keep in contact with Andrew. My experience has been real good.
Indeed, Andrew goes above and beyond to please his customers, even at his own loss. Never heard a single complain on head-fi. Plus, he is one of their (theBit) official distributors in US, so he takes it seriously.
As it was mentioned above, @quodjo105 stay in touch with Andrew through email.