[audiogeekery]

Thanks. Marco at Oriveti replied to my email within 10 mins! Guy is amazing. Said a little looseness is okay and to try to reattach if required. I’m wary of taking off the cable though after the horror stories on here.

Some tightening fixed the problem so far. Night Andy day.

 

[audiogeekery]

After what I thought was fixed, it appears the cable is the problem. The housing seems to not fully grasp the cable. Swapped to the other earphone and it’s the same issue.

I’m glad I wasn’t going crazy with Audio Nervosa. The difference in clarity is very noticeable. Just getting in touch to see about replacement or repair.

 

[Dobrescu George]

After what I thought was fixed, it appears the cable is the problem. The housing seems to not fully grasp the cable. Swapped to the other earphone and it’s the same issue.

I’m glad I wasn’t going crazy with Audio Nervosa. The difference in clarity is very noticeable. Just getting in touch to see about replacement or repair.

Hope you'll be able to get a fix!

 

[audiogeekery]

Hope you'll be able to get a fix!

Me too! Hardest part will be letting these go for an extended period! Addicted to them.

 

[audiogeekery]

Me too! Hardest part will be letting these go for an extended period! Addicted to them.

Marco has been in touch and working for solution. This company is amazing. Great products and service. Always nice when that happens

 

[Andrei Sprogis]

Thanks. Marco at Oriveti replied to my email within 10 mins! Guy is amazing. Said a little looseness is okay and to try to reattach if required. I’m wary of taking off the cable though after the horror stories on here.

Some tightening fixed the problem so far. Night Andy day.

I absolutely love that guy he presented me Oriveti Basic when I ordered New primacy last time...
Also, he made new primacy in “unique” blue colour for me.
This is the best customer service ever.

 

[Ahmad313]

A few months back I read somewhere that the Oriveti are planning to introduce a upgrade/flagship model but after that I never heard any information from the company ,

 

[Andrei Sprogis]

A few months back I read somewhere that the Oriveti are planning to introduce a upgrade/flagship model but after that I never heard any information from the company ,

Yes. According to the information I have, they were planning to launch “flagship” model since 2017.
But no specific info about release date...(

 

[audiogeekery]

I absolutely love that guy he presented me Oriveti Basic when I ordered New primacy last time...
Also he made new primacy in “unique” blue color for me.
This is the best customer service ever.

Yeah Marco is incredible. Mailed a replacement cable no problems. Hope to see it soon!

What do you mean they offered the basic instead of the New Primacy? Lol isn’t that a downgrade? Those blue models look stunning!!

 

[Ahmad313]

Yeah Marco is incredible. Mailed a replacement cable no problems. Hope to see it soon!

What do you mean they offered the basic instead of the New Primacy? Lol isn’t that a downgrade? Those blue models look stunning!!

I think they send him basic as a gift along with his ordered ONP ,

 

[Andrei Sprogis]

I think they send him basic as a gift along with his ordered ONP ,

Yes, this is true. They are loyal to their customers

 

[audiogeekery]

Yes, this is true. They are loyal to their customers

Holy cow! Wow!

 

[audiogeekery]

Yes, this is true. They are loyal to their customers

Ahhhhhhh! Amazing!

 

[pieman3141]

Been a year+. Still going strong, and even the paint is fully intact. I haven't replaced the cable yet either, but I did try once and it was very difficult to remove. It actually made me nervous about tearing the cable apart.

 

[audiogeekery]

Been a year+. Still going strong, and even the paint is fully intact. I haven't replaced the cable yet either, but I did try once and it was very difficult to remove. It actually made me nervous about tearing the cable apart.

Hopefully it’s just the cable and not the right earphone connection. I’d be upset if these didn’t sound like a million dollars and the customer support want incredible. Marco has really been a great example of how to do things right.

Now.... should I go for the Affinity cable?