Frustrated with Fedex today. I work at noon on weekdays (also when my business opens) and here Fedex always delivers to homes in the afternoon and businesses in mostly morning but also afternoon. So literally opposite of where I will be. I have stuff I need to sign for sent to my business since I will never catch them at home. So today I'm expecting my LCD-2s. I refresh tracking a few times this morning, no delivery attempt yet, then leave for work which is 5 minutes away. I arrive and find a delivery notice on the door that they had JUST been there.
So I look over the door tag to find out where I can pick it up when the truck finishes it's route. I used to do this often when I was into computers because I had shipments of various parts coming in all the time. Not only do I not find it shown on the door tag, it is not an option on the Fedex site. So I call customer service and they inform me that it is not possible to pick up the package from the distribution center anymore and that my only option is to have the package forwarded to a fedex office location. So I do that and a couple hours later the tracking shows 'en route to fedex office location'. I get off work 7 hours after I had diverted the package and about 5 hours after it showed it was on the way to the fedex office location and head over there to pick it up. It isn't there and the person behind the counter says it will be sitting on the truck all weekend until Monday and it can't be picked up by any means until then.
So I guess what I'm going to have to do from now on is divert any Fedex packages I'm receiving to the office location so I can pick it up on the day it arrives. What a great
DELIVERY service! I have to self deliver because they can't keep a normal schedule. Sometimes my packages get delivered at 10am sometimes at 6pm and all in between. If I had any clue when the delivery would take place I could tell them where to go, or have it sent to the right place from the beginning.