Just wanted to say that the teams at both Symphonium and Headphones.com are incredible! Special shoutouts to both @Thracian at Symphonium and Alan Lin from Headphones.com for helping me out with my Titan issue.
Last month I left a comment here that I was getting unbalanced sound from my Titans and Felix (Thracian) immediately reached out to help troubleshoot. When we couldn't solve it that way, he had Alan contact me to send the unit back to Headphones for testing. Unfortunately, their testing rig wasn't working, so they sent the unit back to Symphonium to see if they could find any issues. As it turns out, the polarity was reversed on one of the crossovers which they were able to fix.
Honestly, I couldn't be happier with how both parties handled this and helped me with my issue. A+ scores for customer service!
I ran my unit through its paces last night and I definitely understand the hype on these. The bass goes deep without overpowering the other frequencies and is non-fatiguing even after hours of listening while maintaining plenty of detail with a wide soundstage to boot. I will say that this iem is very tip-dependent with some pretty significant changes in sound between tips. YMMV, but I found that the stock blue tips made the bass too boomy, so after plenty of tip rolling I finally settled on the Azla SednaEarfit Xelastic as it seemed to offer the greatest balance between treble clarity and precise, deep bass.
Last month I left a comment here that I was getting unbalanced sound from my Titans and Felix (Thracian) immediately reached out to help troubleshoot. When we couldn't solve it that way, he had Alan contact me to send the unit back to Headphones for testing. Unfortunately, their testing rig wasn't working, so they sent the unit back to Symphonium to see if they could find any issues. As it turns out, the polarity was reversed on one of the crossovers which they were able to fix.
Honestly, I couldn't be happier with how both parties handled this and helped me with my issue. A+ scores for customer service!
I ran my unit through its paces last night and I definitely understand the hype on these. The bass goes deep without overpowering the other frequencies and is non-fatiguing even after hours of listening while maintaining plenty of detail with a wide soundstage to boot. I will say that this iem is very tip-dependent with some pretty significant changes in sound between tips. YMMV, but I found that the stock blue tips made the bass too boomy, so after plenty of tip rolling I finally settled on the Azla SednaEarfit Xelastic as it seemed to offer the greatest balance between treble clarity and precise, deep bass.