[tusing]

I just don't know if they're really obligated to publicly apologize when it's the customer who already posted 'don't buy from them'. Even if they were thinking about doing that before, do you really think they want to now, after this thread was created?

OP posted this thread after Woo’s blatant misconduct. It is a valuable warning to future potential customers.

If Woo wants to restore trust in their brand they’ll apologize. At this point, even that might not be enough, and given Woo’s hubris, I don’t think they will anyways.

Have you taken the time to read the screenshots OP posted or any of the replies in this thread before making comments like these? This has been discussed many times already and it’s a pretty clear-cut case.

 

[Mediahound]

Yes they are obligated to apologize publicly. It's customers' legal right to post anything they encountered and it is not an excuse. As a company it is essential to take responsbility, by that i mean apologize. @WooAudio Mike come apologize. As a grown up man you should learn to face things and take responsibility.

Speaking of legal stuff, I actually don't know if it's actually legal to post screenshots of private emails. Just saying.

 

[tusing]

I know. Your 'friend' did...

I like how when your arguments are proven wrong, you change the subject to something else inflammatory and don’t acknowledge it at all. Textbook deflection, you’d fit right in at Woo!

Everyone move on, just ignore this guy.

 

[Skyfall806]

Speaking of legal stuff, I actually don't know if it's actually legal to post screenshots of private emails. Just saying.

Yes it is legal.

 

[JohnZS]

I know. Your 'friend' did...

Yes, my friend did. He even asked Abyss for buying a Diana Phi earlier in this thread last night. LMAO you just throwing everything you got and see what sticks?

Enough said, I'll not respond to such personal attacks anymore.

 

[wishbon3]

Yes, my friend did. He even asked Abyss for buying a Diana Phi earlier in this thread last night. LMAO you just throwing everything you got and see what sticks?

He's just bored man, must be the quarantine getting to him.

 

[seamon]

Speaking of legal stuff, I actually don't know if it's actually legal to post screenshots of private emails. Just saying.

It is legal.
Even if it was illegal and Woo audio decided to sue John for this, it will pretty much be the end of Woo. No one will buy from a company that sues its customers. Ever.

 

[Mediahound]

Yes it is legal.

Actually, a quick Google search turns up that it is definitely not legal:

https://www.quora.com/Is-it-illegal...sation-between-you-and-someone-else-to-others

 

[Zhanming057]

I know. Your 'friend' did...

Try again. Definitely not the same person.

I didn't want to get involved myself regarding initiating this thread, but I feel like I need to call out Woo's dismissive responses in this post. If, instead of continuing to blame the customer on page 5, Mike posted a formal apology and offered a goodwill repair, this thread would have been closed by now.

Speaking of legal stuff, I actually don't know if it's actually legal to post screenshots of private emails. Just saying.

Nope. The extend of Woo's terribleness of customer service is newsworthy. http://www.dmlp.org/legal-guide/publication-private-facts

Posting an email verbatim is de facto fact. I think that one could also argue that Mike and Jack are public figures of Head-fi and should have no expectation of privacy in their exchanges with customers, but you don't need that argument. For customer service emails the bar to clear for the plaintiff is incredibly high and with good reason. You basically have to show that publicly posting the conversation is both offensive and not newsworthy.

 

[seamon]

If word gets out that Woo sued a legitimate customer over an email dispute, lmao it will spark something much worse than a thread on Headfi, trust me.

 

[tusing]

Actually, a quick Google search turns up

fortunately, we don’t need a Google search to show that you’re a troll

 

[Bhk1004]

Actually, a quick Google search turns up that it is definitely not legal:

https://www.quora.com/Is-it-illegal...sation-between-you-and-someone-else-to-others

https://law.stackexchange.com/questions/3980/is-it-legal-to-publish-email-that-someone-sent-to-me

 

[Skyfall806]

Actually, a quick Google search turns up that it is definitely not legal:

https://www.quora.com/Is-it-illegal...sation-between-you-and-someone-else-to-others

If you did not eagerly trying to protect Woo you would notice the link is nothing relevant with this case.

 

[Giru]

Okay so now we're acknowledging a troll and just increasing the amount of nonsense.
Woo should just put an end to this and apologise.

 

[Mediahound]

fortunately, we don’t need a Google search to show that you’re a troll

Seriously? Let's keep personal attacks out of this thread.