My WA11 is broken now, Woo is trying to say the Moon Audio's cable has a wrong connection.
I have asked them to provide me a return label. They refused and told me that they are giving 'free consulting' about their problem. Will cover all fees for inspection, repair(if needed), and get it back to me for free.
So I sent my Diana Phi(w/ JPS 4.4mm upgrade cable), WA11 to them at my own cost.
They are asking me money for all three parts(inspection, repair, shipping.) Saying they have nothing wrong but it is all my fault and Moon Audio's cable's fault.
I tried to call them after they denied everything in email. But they didn't answer and then BLOCK my phone #.
What a great company...
Moon audio ? Made a bad connection solder and it made a short?