[Paramekshu]

Yes you're right

Hi, I had the same issue when I first received my UP5, but I figured out how to push the button. Use your fingernail so you can get a tactile feel for with the button feels like. Then it becomes easier to push the button.

 

[Shanling]

Questions for the new owners

1- Do you hear any electronic noise when you press play/pause button?
2- The click sound when press play/pause button and when you press twice for next track?

I am a little bit worried to buy it again..
I had it for 2 weeks, and then I had to return it
Cuz I think I received a faulty device!

Yeah, there can be some audible click when pausing file or changing to next, it's all normal.

hi fellow UP5 owners, I just want to share my finding (pardon me if this was already shared) regarding my issue with delayed audio start after around 10 seconds of no active sound when using in wired DAC/amp setup

I managed to resolve it by doing the following:

1) go to path ---- C:\Program Files\Shanling\USB Audio Device Driver\W10_x64
2) open the file ShanlingUsbAudioCpl.xml (disable read-only and open your text editor as administrator)
3) Find (ctrl+f) "PageOptions"
3) change <Visibility> setting from "Hidden" to "Visible"
4) save the file (if cannot save in same folder even with admin rights just save in other location then replace the file)
5) open Task Manager
6) go to Details tab
7) find ShanlingUsbAudioCpl.exe then right click and "End Process Tree"
8) go back to path ---- C:\Program Files\Shanling\USB Audio Device Driver\W10_x64
9) find ShanlingUsbAudioCpl.exe then right click and "Run as administrator"
10) go to tab "Options"
11) change the Streaming from "On when Needed" to "Always On"
12) close the application window

***
edit: by the way this was done on my Windows 10 laptop. I'm not sure whether this is happening in macOS as well or not and how to resolve it for macOS but I definitely experience this on my Apple Music on iOS (iPhone X) and Tidal on Android 10 (Huawei Nova 5T) too. Maybe @Shanling can request the eng/dev team to include this option in the iOS and Android companion app in the next update?

Will share this with software team.
For Mac OS, iOS< Android, UP5 works without drivers.

 

[chichaphile]

Yeah, there can be some audible click when pausing file or changing to next, it's all normal.



Will share this with software team.
For Mac OS, iOS< Android, UP5 works without drivers.

To clarify Inline mic and volume control CTIA is working on UP5 3.5mm SE port

i hope software team can added volume control slider function in app for convenience and also prolonged rotary volume lifetime.

 

[Shanling]

To clarify Inline mic and volume control CTIA is working on UP5 3.5mm SE port

i hope software team can added volume control slider function in app for convenience and also prolonged rotary volume lifetime.

Yes, sorry for this. UP5 supports both in-line controls and microphone. Somehow it was missed in our product specification.

We do not plan add volume control to the app. We recommend to use just the standard volume on your phone.

 

[ruffandruff]

A bit off topic but why do you guys @Shanling dont make portable battery powered dac/amps like the fiio q3. You should take that up as well.

 

[Hanesu]

Any more sound impressions of the UP5 vs other DACs/DAPs? I am interested in other people`s opinions!

 

[johnjazz]

Anyone knows how will the MQA Studio status show up on the UP5 display? In the UP5 manual is says that the LED glows green and blue which does not seem to be right?? Below is the paragraph from the UP5 manual.

The UP5 LED glows green or blue to indicate that the unit is
decoding and playing an MQA stream or file, and denotes provenance to
ensure that the sound is identical to that of the source material. It glows
blue to indicate it is playing an MQA Studio file, which has either been
approved in the studio by the artist/producer or has been verified by the
copyright owner.

 

[Shanling]

A bit off topic but why do you guys @Shanling dont make portable battery powered dac/amps like the fiio q3. You should take that up as well.

In our experience (and based on feedback from distributors), demand for such devices is simply too low these days.

Anyone knows how will the MQA Studio status show up on the UP5 display? In the UP5 manual is says that the LED glows green and blue which does not seem to be right?? Below is the paragraph from the UP5 manual.

The UP5 LED glows green or blue to indicate that the unit is
decoding and playing an MQA stream or file, and denotes provenance to
ensure that the sound is identical to that of the source material. It glows
blue to indicate it is playing an MQA Studio file, which has either been
approved in the studio by the artist/producer or has been verified by the
copyright owner.

Yeah, ignore the manual, it's completely wrong in the MQA section.

It will show MQA in top status bar and then OFS/88.2kHz(this can differ depending on file)

 

[ClieOS]

A bit off topic but why do you guys @Shanling dont make portable battery powered dac/amps like the fiio q3. You should take that up as well.

...because it is mostly a dying market that has already been cornered by a few brands?

 

[Pavel124]

Guys, how does UP5 compare in sound quality with portable players?

 

[Hanesu]

Guys, how does UP5 compare in sound quality with portable players?

For some reason, there really is not much talk going on about sound quality in this thread....I am wondering why (isn`t this why so many of us are here?)

 

[barteria]

B

Will share this with software team.
For Mac OS, iOS< Android, UP5 works without drivers.

good to know you guys are taking notes of our feedbacks. I just checked again the delay audio start after 10 seconds idle also happening on macOS too but not on Android (pardon my discrepancy)

things I wish for the next firmware update (if they are technically possible):
1) aforementioned above for Windows, macOS and iOS
2) able to set it never turn off/sleep (i'm using this with my Topping A90 & laptop, so the USB is constantly providing power) because I prefer to turn it off manually myself
3) able to turn UP5's bluetooth completely off when using in USB-DAC mode with phones to save battery life
4) able to bypass battery (not charging it and not using it for power as well) and power the UP5 straight from USB to further prolong the battery life
5) able to use the EQ (especially custom) in USB-DAC mode
6) able to set volume independently for each 2.5mm, 4.4mm and 3.5mm output (like Matrix Audio Mini I/Mini I-Pro 3), good for A-B comparison and for 2 people listening from the same laptop/phone/tab in flights or train rides

other than those little quirks, Shanling UP5 is really a great DAC for its size in my opinion
it will be the best in its class if @Shanling would actually take my humble suggestions ( fingers crossed )

 

[ClieOS]

B


good to know you guys are taking notes of our feedbacks. I just checked again the delay audio start after 10 seconds idle also happening on macOS too but not on Android (pardon my discrepancy)

things I wish for the next firmware update (if they are technically possible):
1) aforementioned above for Windows, macOS and iOS
2) able to set it never turn off/sleep (i'm using this with my Topping A90 & laptop, so the USB is constantly providing power) because I prefer to turn it off manually myself
3) able to turn UP5's bluetooth completely off when using in USB-DAC mode with phones to save battery life
4) able to bypass battery (not charging it and not using it for power as well) and power the UP5 straight from USB to further prolong the battery life
5) able to use the EQ (especially custom) in USB-DAC mode
6) able to set volume independently for each 2.5mm, 4.4mm and 3.5mm output (like Matrix Audio Mini I/Mini I-Pro 3), good for A-B comparison and for 2 people listening from the same laptop/phone/tab in flights or train rides

45other than those little quirks, Shanling UP5 is really a great DAC for its size in my opinion
it will be the best in its class if @Shanling would actually take my humble suggestions ( fingers crossed )

Point 3 is probably not achievable (if not extreme difficult) on hardware level. Point 5 is near impossible as well as the current EQ system probably is built on the Bluetooth SoC's DSP function, which itself (*the whole BT chip) is not being used in USB DAC mode as XMOS is handling the USB DAC function. This also somewhat contradicts point 3 if we are able to shutdown BT, which will shutdown its DSP at the same time. Point 6 is also impossible on the hardware level, especially given 2.5m and 4.4mm is essentially internally linked together. Besides, you can't use balanced output (2.5mm and 4.4mm) and single-ended (3.5mm) at the same time

 

[Shanling]

B


good to know you guys are taking notes of our feedbacks. I just checked again the delay audio start after 10 seconds idle also happening on macOS too but not on Android (pardon my discrepancy)

things I wish for the next firmware update (if they are technically possible):
1) aforementioned above for Windows, macOS and iOS
2) able to set it never turn off/sleep (i'm using this with my Topping A90 & laptop, so the USB is constantly providing power) because I prefer to turn it off manually myself
3) able to turn UP5's bluetooth completely off when using in USB-DAC mode with phones to save battery life
4) able to bypass battery (not charging it and not using it for power as well) and power the UP5 straight from USB to further prolong the battery life
5) able to use the EQ (especially custom) in USB-DAC mode
6) able to set volume independently for each 2.5mm, 4.4mm and 3.5mm output (like Matrix Audio Mini I/Mini I-Pro 3), good for A-B comparison and for 2 people listening from the same laptop/phone/tab in flights or train rides

other than those little quirks, Shanling UP5 is really a great DAC for its size in my opinion
it will be the best in its class if @Shanling would actually take my humble suggestions ( fingers crossed )

1) Will look into this.
Points 2-4, it seems you would be happier with our UA2 than with UP5. We have no plans to add these changes, some of them are not even possible due to design of UP5.
5) Not possible. Also, when using as USB DAC, you will get much more with the software EQ on your computer than you could do with the simple one on UP5.
6) Not possible.

 

[johnjazz]

I tested UP5 with USB Audio Player Pro going between MQA and non-MQA music, all without any issue.

I tested UP5 with USB Audio Player Pro going between MQA and non-MQA music, all without any isUAPP set to Bit Perfect on my Android phone. MQA is not shown on the UP5 display.

I tested UP5 with USB Audio Player Pro going between MQA and non-MQA music, all without any issue.

I was trying Tidal on UAPP with my Android phone. However MQA does not register on the UP5 display. Perhaps I may have missed some settings?