Shanling UP5 - Our new flagship portable Bluetooth DAC/AMP
Aug 27, 2023 at 8:46 PM Post #946 of 973
Hi. All codecs are enabled, but my phone and tablet known as working with aptX HD and LDAC don't see these codecs on the UP5 side.

How to resolve the issue?
Check the developer settings on your phone, if you are able to switch to it manually.

What phone is it?
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Aug 28, 2023 at 3:17 AM Post #947 of 973
Check the developer settings on your phone, if you are able to switch to it manually.

What phone is it?
Not sure what is happened, but a day later I have discovered LDAC has appeared. Probably turning UP5 off and on has "helped".
As for aptX HD, the devices supporting it isn't accessible for now (next weekend).
 
Sep 6, 2023 at 4:27 AM Post #949 of 973
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Sep 6, 2023 at 4:59 AM Post #951 of 973
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Sep 6, 2023 at 5:03 AM Post #953 of 973
I don't know if I have to be happy or sad...because with UP5 customers were kind of "testers" 😒
 
Sep 7, 2023 at 1:23 PM Post #958 of 973
@YanaMJ you're right. I feel kinda let down by Shanling with them not releasing any fw update in long long while. It was my first Shanling gear and frankly I have no confidence in the company.
Just when I thought things couldn't get worst - found out a few minutes back that the screen of my UP5 wouldn't turn on. I was listening with my iPhone connected the UP5 over usb (just got a cable today). Turned the unit off and on again but unfortunately the screen wouldn't turn on. The UP5 still works though. Do you guys know if there's any troubleshoot like reset, etc or is the screen dead? Never mind it's back to normal now after letting it sit idle for some time.
 
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Sep 26, 2023 at 12:07 PM Post #959 of 973
Just when I thought things couldn't get worst - found out a few minutes back that the screen of my UP5 wouldn't turn on. I was listening with my iPhone connected the UP5 over usb (just got a cable today). Turned the unit off and on again but unfortunately the screen wouldn't turn on. The UP5 still works though. Do you guys know if there's any troubleshoot like reset, etc or is the screen dead? Never mind it's back to normal now after letting it sit idle for some time.
Any updates on this? Did you try a firmware update to maybe reset it. Just a thought.
 

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