[Shanling]

Hi. All codecs are enabled, but my phone and tablet known as working with aptX HD and LDAC don't see these codecs on the UP5 side.

How to resolve the issue?

Check the developer settings on your phone, if you are able to switch to it manually.

What phone is it?

 

[anli]

Check the developer settings on your phone, if you are able to switch to it manually.

What phone is it?

Not sure what is happened, but a day later I have discovered LDAC has appeared. Probably turning UP5 off and on has "helped".
As for aptX HD, the devices supporting it isn't accessible for now (next weekend).

 

[rinderkappajoe]

Hey @Shanling
are there plans for UP6 anytime soon?

 

[Shanling]

Hey @Shanling
are there plans for UP6 anytime soon?

Not exactly UP6, but we have something interesting in works that would go for the same crowd.

 

[rinderkappajoe]

Not exactly UP6, but we have something interesting in works that would go for the same crowd.

That sounds interesting!
Any approximate release date yet?

 

[Shanling]

That sounds interesting!
Any approximate release date yet?

November/December if all goes well.

 

[rinderkappajoe]

Just in time to compete with BTR15....gotta wait then
Thanks for letting us know!

 

[YanaMJ]

I don't know if I have to be happy or sad...because with UP5 customers were kind of "testers"

 

[ballog]

I don't know if I have to be happy or sad...because with UP5 customers were kind of "testers"

@YanaMJ you're right. I feel kinda let down by Shanling with them not releasing any fw update in long long while. It was my first Shanling gear and frankly I have no confidence in the company.

 

[rinderkappajoe]

I don't know if I have to be happy or sad...because with UP5 customers were kind of "testers"

If you can choose (spoiler: you can) always be happy, no matter what

 

[C4PPY]

November/December if all goes well.

Interesting, when would we see the first details?

 

[toowens]

November/December if all goes well.

How about Shanling deliver what the UP5 was supposed to be first?

The UP5 was my first and last Shanling product. FW never was right, didn't deliver what was promised and I don't feel I can trust any new product.

 

[ballog]

@YanaMJ you're right. I feel kinda let down by Shanling with them not releasing any fw update in long long while. It was my first Shanling gear and frankly I have no confidence in the company.

Just when I thought things couldn't get worst - found out a few minutes back that the screen of my UP5 wouldn't turn on. I was listening with my iPhone connected the UP5 over usb (just got a cable today). Turned the unit off and on again but unfortunately the screen wouldn't turn on. The UP5 still works though. Do you guys know if there's any troubleshoot like reset, etc or is the screen dead? Never mind it's back to normal now after letting it sit idle for some time.

 

[gc335]

Just when I thought things couldn't get worst - found out a few minutes back that the screen of my UP5 wouldn't turn on. I was listening with my iPhone connected the UP5 over usb (just got a cable today). Turned the unit off and on again but unfortunately the screen wouldn't turn on. The UP5 still works though. Do you guys know if there's any troubleshoot like reset, etc or is the screen dead? Never mind it's back to normal now after letting it sit idle for some time.

Any updates on this? Did you try a firmware update to maybe reset it. Just a thought.

 

[ballog]

Any updates on this? Did you try a firmware update to maybe reset it. Just a thought.

@gc335 The issue with the screen not turning back on has been repeating. What i tried is connect to the UP5 with the app and change the screen off timer to 10s. Currently this has fixed the issue.