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Shanling UP4 & UP2 - Bluetooth 5.0 DAC/AMP with ES9218P, balanced output, supporting LDAC, HWA LHDC, aptX HD, aptX Low Latency, aptX and AAC.
Nov 6, 2021 at 9:59 PM Post #1,353 of 1,460
Lots of negative feedback in this thread recently. My experiences are still mainly positive! :)
Even though I am waiting a little longer with the firmware upgrade "just in case" and still not being happy with the software EQ and music-stops-to-play-bug, I must say I am otherwise very happy and have no problems with the UP5! It connects super fast an hassle free with my phone, is easy to operate, has all three ports I need, shows no hiss at all with all of my IEMs, works hassle free as a USB DAC with my computer and iPad, looks and feels great and - most importantly - sounds great, too! Me, personally, I had more problems with the BTR5.
 
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Nov 6, 2021 at 10:34 PM Post #1,354 of 1,460
Hanesu said:
Lots of negative feedback in this thread recently. My experiences are still mainly positive! :)
Even though I am waiting a little longer with the firmware upgrade "just in case" and still not being happy with the software EQ and music-stops-to-play-bug, I must say I am otherwise very happy and have no problems with the UP5! It connects super fast an hassle free with my phone, is easy to operate, has all three ports I need, shows no hiss at all with all of my IEMs, works hassle free as a USB DAC with my computer and iPad, looks and feels great and - most importantly - sounds great, too! Me, personally, I had more problems with the BTR5.
Click to expand...
Good point. I have two now and use the hell out of them. One car moding in the car and the other rolling with me everywhere else.
 
Nov 7, 2021 at 8:38 AM Post #1,355 of 1,460
Hanesu said:
Lots of negative feedback in this thread recently. My experiences are still mainly positive! :)
Even though I am waiting a little longer with the firmware upgrade "just in case" and still not being happy with the software EQ and music-stops-to-play-bug, I must say I am otherwise very happy and have no problems with the UP5! It connects super fast an hassle free with my phone, is easy to operate, has all three ports I need, shows no hiss at all with all of my IEMs, works hassle free as a USB DAC with my computer and iPad, looks and feels great and - most importantly - sounds great, too! Me, personally, I had more problems with the BTR5.
Click to expand...
UP5 thread is here: https://www.head-fi.org/threads/shanling-up5-our-new-flagship-portable-bluetooth-dac-amp.958177/
 
Nov 7, 2021 at 8:49 AM Post #1,356 of 1,460
Nov 24, 2021 at 11:21 AM Post #1,357 of 1,460
Hi, my first post here. I have been using the UP4 with my iPhone in bluetooth mode. Today I connect the UP4 to my MacBook via USB cable, thinking of using it to play high-res music file. However I don't see the freq higher than 48KHz. I have a desktop USB DAC with my another Mac and I can see the freq to 192k....

Shanling UP4 Freq.png


Did I miss any setting to be done? Thanks.
 
Nov 24, 2021 at 12:09 PM Post #1,358 of 1,460
wstam said:
Hi, my first post here. I have been using the UP4 with my iPhone in bluetooth mode. Today I connect the UP4 to my MacBook via USB cable, thinking of using it to play high-res music file. However I don't see the freq higher than 48KHz. I have a desktop USB DAC with my another Mac and I can see the freq to 192k....

Shanling UP4 Freq.png

Did I miss any setting to be done? Thanks.
Click to expand...
Thats max UP4 can do.
Qudelix 5K can do up to 96K, and both BTR5 and UP5 can do up to 384K.
I would assume most, if not all music you have is 44K. Most media like games/youtube is 48K, movies with atmos up to 96K and ones with DTS 192K
So id say youre not missing on much, as if you dont have hi-res files theres no point, and movies arent that critical imo. Even if youd like to try some of those hi-res files, it could be argued that those are a waste of space.
 
Nov 24, 2021 at 8:11 PM Post #1,359 of 1,460
wstam said:
Hi, my first post here. I have been using the UP4 with my iPhone in bluetooth mode. Today I connect the UP4 to my MacBook via USB cable, thinking of using it to play high-res music file. However I don't see the freq higher than 48KHz. I have a desktop USB DAC with my another Mac and I can see the freq to 192k....

Did I miss any setting to be done? Thanks.
Click to expand...
UP4 and UP2 are only capable of 16/44 or 16/48 over USB input. Only UP5 with its advanced XMOS USB input can do Hi-Res over USB.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
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Dec 8, 2021 at 10:23 AM Post #1,360 of 1,460
@Shanling - any news on the firmware fixes?
It's been almost 2 months since my UP2 became unusable: https://www.head-fi.org/threads/sha...low-latency-aptx-and-aac.892316/post-16612350

It certainly appears that Shanling has a habit of releasing uncooked products and moving on to the next one.
All my Shanling devices suffer from firmware issues - UP2/UP4/Q1.
Can't remember a single problem with any of my FIIOs - K3/Q5STC/BTR3/BTR3K/BTR5/LC-BT2/E17K

The lack of Shanling's interest in customers' satisfaction (post-purchase) is disheartening.
The "take your money and run" approach will eventually cause customers to switch to other vendors.
 
Dec 8, 2021 at 9:07 PM Post #1,361 of 1,460
BenF said:
@Shanling - any news on the firmware fixes?
It's been almost 2 months since my UP2 became unusable: https://www.head-fi.org/threads/sha...low-latency-aptx-and-aac.892316/post-16612350

It certainly appears that Shanling has a habit of releasing uncooked products and moving on to the next one.
All my Shanling devices suffer from firmware issues - UP2/UP4/Q1.
Can't remember a single problem with any of my FIIOs - K3/Q5STC/BTR3/BTR3K/BTR5/LC-BT2/E17K

The lack of Shanling's interest in customers' satisfaction (post-purchase) is disheartening.
The "take your money and run" approach will eventually cause customers to switch to other vendors.
Click to expand...
No. And this issue doesn't seem to be affecting other users, not sure what might be causing it.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Dec 9, 2021 at 8:35 PM Post #1,362 of 1,460
Shanling said:
UP4 charging the phone? That shouldn't be even possible. I would say that's definitely some issue on your phone, which is not correctly recognizing UP4 as a simple DAC/Headphone dongle.

Can you please try to turn on and off vehicle mode in the app? Might be some strange contact in your USB, that would be causing it.
Click to expand...
"says power on/pairing, power on/pairing, every 2-3-5-10-20 minutes", so i fixed this by reverting 1.3.2 to 1.3.0 firmware, the rest: i am not using usb-c connection with android smartphone anymore, just in bluetooth mode
 
Dec 21, 2021 at 2:16 PM Post #1,364 of 1,460
Are there any improvements in sound quality after firmware upgrades for UP 4 ? This unit works flawlessly for me, but just curious if there were any upgrades in recent years for AAC codec over bluetooth.

It would be killer device for me if I could bring it's wireless performance close as USB DAC, but I guess that's the limitation of BT itself
 
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Dec 21, 2021 at 8:06 PM Post #1,365 of 1,460
hakunamakaka said:
Are there any improvements in sound quality after firmware upgrades for UP 4 ? This unit works flawlessly for me, but just curious if there were any upgrades in recent years for AAC codec over bluetooth.

It would be killer device for me if I could bring it's wireless performance close as USB DAC, but I guess that's the limitation of BT itself
Click to expand...
There should be no sound difference between firmware versions.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
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