[minciu]

Seems there is some issue on version in Play Store, we are sending in new version to fix this.

Grate. When it will be ready to download on appstore?
I dont know how it is work.

 

[DeJaVu]

@Shanling any update on this ? Or the eddict app?

After 2 playstore updates that were released for the eddict player, it still crashes on start for me.

With the new firmware car mode is on by default and it turns on the UP2 every time i plug it for charging, and ofcourse thres no way of disabling that for me as the option to toggle it is not available in shanling controller.
Another thing i noticed with the new firmware, is that when i turn off UP2 after the "power off" voice prompt now there is a pop present.

 

[holsen]

@Shanling any update on this ? Or the eddict app?

After 2 playstore updates that were released for the eddict player, it still crashes on start for me.

With the new firmware car mode is on by default and it turns on the UP2 every time i plug it for charging, and ofcourse thres no way of disabling that for me as the option to toggle it is not available in shanling controller.
Another thing i noticed with the new firmware, is that when i turn off UP2 after the "power off" voice prompt now there is a pop present.

Have you tried uninstalling / reinstalling the Eddict player. Sometimes after update the installed app crashes. Afresh install has usually fixed it for me. Worth a try if you havent done so yet.

 

[DeJaVu]

Have you tried uninstalling / reinstalling the Eddict player. Sometimes after update the installed app crashes. Afresh install has usually fixed it for me. Worth a try if you havent done so yet.

Clearing cache and data after update, uninstalling then installing again, giving it all the permissions manually... Nothing helps. Still crash at start. Also worth noting this is the only app ive had such a problem so far on this phone.

 

[holsen]

Clearing cache and data after update, uninstalling then installing again, giving it all the permissions manually... Nothing helps. Still crash at start. Also worth noting this is the only app ive had such a problem so far on this phone.

It seems contagious. Mine now crashes on start too.

 

[BenF]

It seems contagious. Mine now crashes on start too.

Mine used to crash too (Huawei Mate 20 Pro), but the October 12th update has resolved this

Do not install the latest UP2 and UP4 firmware - they are way too buggy!!!

1) The update seems to erase the gain setting, defaulting to low gain.
2) The new firmware disabled "Volume Memory" for UP2.
3) If I open Eddict Player (especially when music is playing), it often fails to connect to UP4, at which point it disconnects from the phone completely!

It says that the device is disconnected, and then I hear "pairing" - but UP4 remains disconnected, and the led is not blinking - but it's still on!
I have to power it off and on to reconnect.
Shanling Controller connects just fine even when the music is playing.
4) Similar problem happens with UP2, but it actually remains connected after hearing "disconnected" , and keeps playing music, even though the battery indication in the bar disappears.
5) Sometimes UP2 refuses to power up (battery at 100%). The only way to resolve this is to connect a USB cable - it powers right up!
This is very annoying - if I'm outside, and don't have a charger and a cable with me- I can't use UP2!
6) Sometimes (~40%) when I power UP2 - it doesn't connect automatically, and needs to be powered off and on to reconnect (or I can connect manually from the phone)
7) Car mode is enabled by default on UP2 and UP4, even though Eddict Player is showing it as turned off:

8) Car mode doesn't work right on UP2:
UP2:
When turned off, and connecting USB cable - "Power ON" prompt twice, blue and red blinking light, doesn't connect automatically
When disconnecting the USB cable - another "Power ON" prompt (although there was no "Power Off" before it), still doesn't connect automatically
I have to power down and power up UP2 to get it connected to the phone automatically.

UP4:
When turned off, and connecting USB cable - "Power ON" prompt once, blue and red blinking light, followed shortly by green(LDAC) and red blinking light, does connect automatically
When disconnecting the USB cable - "Power Off" prompt , powers down.
9) Both UP2 and UP4 show wrong version 1.8.6 in the Shanling Controller. In the Eddict Player, only UP2 shows the wrong version.

@Shanling - you make good devices, but suck at software. Please hire some competent developers/QA before you ruin your reputation.

.

 

[minciu]

I just uninstal IT. Instal again. Push Updated manuly and its works. Where can i chane language?

 

[BenF]

I just uninstal IT. Instal again. Push Updated manuly and its works. Where can i chane language?

In the gear icon, the first option is Language.

Did you install the latest v1.1.8 from the Play Store?
It was updated on October 12th.

 

[Shanling]

Clearing cache and data after update, uninstalling then installing again, giving it all the permissions manually... Nothing helps. Still crash at start. Also worth noting this is the only app ive had such a problem so far on this phone.

Reported to software team.

Mine used to crash too (Huawei Mate 20 Pro), but the October 12th update has resolved this

@Shanling - you make good devices, but suck at software. Please hire some competent developers/QA before you ruin your reputation.

Yeah, that would be nice. For now only thing I can do is send them report of your findings.

 

[minciu]

My eng version is china version XD

 

[BenF]

My eng version is china version XD

How did you end up with a Chinese version in Poland?
Did you install straight from the Play Store?

 

[minciu]

Yeap. All from app store.
1 uninstall
2 install
3 updated on app store Button
4 start app

Englisch is chanise.
Polish cant click.

 

[BenF]

Yeap. All from app store.
1 uninstall
2 install
3 updated on app store Button
4 start app

Englisch is chanise.
Polish cant click.

Polish (or any other language) doesn't work for me either.
What happens when you choose the top option - "Follow System"? Is it also Chinese?

Did you by any chance buy your smartphone directly from Aliexpress/Alibaba?
What is the model?

 

[minciu]

I have no idea where is folow system.
Is this on screen? I can chose first 4 options in language. But its nothing change at All.

My smartphone is from regular local RTV Euro AGD shoop.

https://m.euro.com.pl/telefony-komorkowe/smartfon-realme-7pro-8-128gb-mirror-blue.bhtml

 

[BenF]

I have no idea where is folow system.
Is this on screen? I can chose first 4 options in language. But its nothing change at All.

It's here:

Where did you buy your smartphone and what model it is?