[chi2]

So you are experiencing as him more power from UP4 than from UA2?
Or just commenting that 3.5mm output on UA2 is not powerful enough do drive demanding 250ohm headphones?

The latter. I don't have or even know UP4. And the lack of power to drive phones that are a bit less sensitive is mostly regarding the unbalanced 3.5 mm out. While for my use of the UA2 this doesn't bug me all that much, I still find the unbalanced E1DA 9038D to give by far more power while drawing about 25% less current from the phone. It clearly has better efficiency.

 

[Shanling]

Yes, I get more power from UP4 than from UA2.
Yes, with all headphones.
Nothing new on my phones apart from Shanling Eddict app which I uninstalled but it made no difference.
Your suggestion to test on a computer is a bit silly - pointless using a mini portable device on a desktop machine, also that would require installing drivers and I already have enough drivers on my computer. I am very careful with my phones and what gets installed on them. All my other portable DAC/AMPs work well on my phones.
I suggest the UA2 is over-hyped when it comes to its output.

UA2 is measurably more powerful than UP4. And it shows when tested with our earphones/headphones.

My recommendation to test it on computer would allow us to pinpoint the issue, but I respect if you are not interested in doing so.

 

[Muddy Walter]

UA2 is measurably more powerful than UP4. And it shows when tested with our earphones/headphones.

My recommendation to test it on computer would allow us to pinpoint the issue, but I respect if you are not interested in doing so.

On paper it shows as more powerful but the reality is different. Onus for extensive testing is really on Shanling, not users. Sold now, won't be buying another and won't be buying anything similar in the future until a device gets plenty of user reviews.

 

[dougms3]

I just recently received my UA2 and the DSD function does not work with the Eddict app, it is showing a blue led. There doesn't seem to be any settings in the app for adjusting settings for DSD.

Is the Eddict app DSD512 capable ?

 

[Hitman75]

It's the same on my UA2, works only on UAPP with Bit Perfect mode on

 

[alexlevn0791]

On paper it shows as more powerful but the reality is different. Onus for extensive testing is really on Shanling, not users. Sold now, won't be buying another and won't be buying anything similar in the future until a device gets plenty of user reviews.

I am doing the same as you. I don't have the time to sell so just gonna toss it to a corner. The R&D process is so poor. DSD is not playing on mine in any venues. And I can't believe I had to buy a flawed product (even if just $85) and then have to provide constant feedback every time it doesn't work (which is always for me since I have lots of DSD and I bought it due to the DSD512 marketing). You are absolutely right that the burden of testing is on the company before they release a product, not customers. It's my first time blind purchase this and I've learned my lesson.

 

[Shanling]

On paper it shows as more powerful but the reality is different. Onus for extensive testing is really on Shanling, not users. Sold now, won't be buying another and won't be buying anything similar in the future until a device gets plenty of user reviews.

It shows as more powerful in our measurements and also in practice.

It's possible it might be in clash with some software on your phone, hence why I recommend to try it on computer. For example in UAPP you need to adjust hardware volume setting, at default it will not reach the maximum volume.

I dug out my old setup for IEM measurements with Dayton Imm-06(Run at the same setting as old Crinnacle setup).

Here is UA2 running at max volume

​

And here UA4 at max:

I just recently received my UA2 and the DSD function does not work with the Eddict app, it is showing a blue led. There doesn't seem to be any settings in the app for adjusting settings for DSD.

Is the Eddict app DSD512 capable ?

Eddict Player has no function to avoid Android resampling, so its output can be affected by your system. It's best used for changing the settings on UA2, it's not as good music player.

UAPP works for example for DSD playback.

I am doing the same as you. I don't have the time to sell so just gonna toss it to a corner. The R&D process is so poor. DSD is not playing on mine in any venues. And I can't believe I had to buy a flawed product (even if just $85) and then have to provide constant feedback every time it doesn't work (which is always for me since I have lots of DSD and I bought it due to the DSD512 marketing). You are absolutely right that the burden of testing is on the company before they release a product, not customers. It's my first time blind purchase this and I've learned my lesson.

For the DSD playback, as I mentioned in our PMs, I recommended to try different software, as this just might be some incorrect setting in your Jriver.

 

[dougms3]

I've been going through the settings but I can't seem to get the DSD playback to work on UAPP, only the Onkyo player works for me.

Are there any specific settings that need to enabled in UAPP for DSD playback?

 

[chi2]

iirc the bit perfect mode should be set on.

 

[Shanling]

I've been going through the settings but I can't seem to get the DSD playback to work on UAPP, only the Onkyo player works for me.

Are there any specific settings that need to enabled in UAPP for DSD playback?

Check the DSD Mode setting in USB Audio setting.

 

[BenF]

I have installed the UA1/UA2 ASIO driver, but it doesn't work for me:
It does show up in Foobar2000:

But doesn't work:

I have to use DS to make UA2 output music.

 

[Shanling]

I run it in Foobar with a Wasapi, no issues with output.

 

[BenF]

I run it in Foobar with a Wasapi, no issues with output.

Wasapi works for me too - what about ASIO? Why would you create ASIO drivers, and then tell people to use Wasapi?

 

[Shanling]

Wasapi works for me too - what about ASIO? Why would you create ASIO drivers, and then tell people to use Wasapi?

I'm not sure why is it showing as Asio driver for you, we do not have it set up that way, as you can see from my screenshot.

 

[recephasan]

Please do you have drivers installed? It shouldn't be pausing music / entering power saving if you are playing any audio on your computer.
https://en.shanling.com/download/73

I have windows 10 issues, too. The sound cuts off multiple times while playing a single 3 min song. Tried with MPC-BE, foobar2000. This happens while the led is blue. When I press the USB button while connecting, the LED is red, still cuts off, but less frequently. Yes, I've downloaded and installed the drivers, and even rebooted, and it hasn't changed. What should I do?