Yes I encountered the same issue with Samsung Galaxy S10+. It is getting quite annoying to me as well. Sometimes the sound drops every 10 15 minutes. Is there a fix to this otherwise this thing is useless (despite the fact that I enjoy the sound sig so far)?
When streaming Spotify on an iPhone 11 Pro Max I'm getting frequent signal drops with the UA2. Is the reason known and will there be a firmware update fixing it?
Yes I encountered the same issue with Samsung Galaxy S10+. It is getting quite annoying to me as well. Sometimes the sound drops every 10 15 minutes. Is there a fix to this otherwise this thing is useless (despite the fact that I enjoy the sound sig so far)?
When streaming Spotify on an iPhone 11 Pro Max I'm getting frequent signal drops with the UA2. Is the reason known and will there be a firmware update fixing it?
Yes I encountered the same issue with Samsung Galaxy S10+. It is getting quite annoying to me as well. Sometimes the sound drops every 10 15 minutes. Is there a fix to this otherwise this thing is useless (despite the fact that I enjoy the sound sig so far)?
Same problem here .
I'm getting frequent signal drops with the Shanling UA1 connected with my Dell (Windows 10). I really enjoy the sound of this little divice, but this problem is getting quite annoying to me.
I am in doubt about: ¹return the UA1 to Shanling or ²wait for a firmware update.
So far only in Spotify but with different cables (Penon, ddhifi MFi06, ddhifi TC28i). Not fully sure but it does seem to have to do with using apps with audio output in the background.
UA2 just received. In the Eddict app, cannot increase volume past 64%. Anyone else experienced this?
Edit: I'm guessing this volume control is on max at 64 which is not a percentage. Only had a brief chance to test but it sounded quiet to me. Will write more when I get a chance to test for longer.
Had a chance to listen properly and confirm it's a big disappointment. It does not give enough volume for my 600ohm Beyers with which I can use the Shanling UP4 without maxing the volume. Compared with my 250ohm Beyers and not only is volume much better on UP4 but I see what reviewers mean about a warm sound, not natural which the UP4 is but the UA2 is not. Tried comparison using cans straight from the jack on my phone and very little difference in volume or sound quality to the UA. Was prepared for high battery use on the phone but didn't expect the coloured sound signature nor the poor volume level. Will try to send it back.
Did you monitor the volume in the Shanling App? It may be set to a lower than possible level.
Edit: Just read your post before the last one. Tried the UA2 with a 250 ohm BeyerDynamic DT990 PE and with max. volume set to 100 (=max) and volume set to 64 (=max) the sound level leaves to be desired. Definitely not enough headroom. E1DA 9038D gives much higher volume.
BTW I find the sound quality of the UA2 to be excellent and I have more than enough power for my inears and highly efficient phones. The issues for me are the sporadic drops and the high drain of 113 mA on the phone's battery which is only topped by the Hidizs S9 (141 mA) and the Hilidac Beam 2 (127 mA).
BTW I find the sound quality of the UA2 to be excellent and I have more than enough power for my inears and highly efficient phones. The issues for me are the sporadic drops and the high drain of 113 mA on the phone's battery which is only topped by the Hidizs S9 (141 mA) and the Hilidac Beam 2 (127 mA).
I did experience one drop but the poor volume meant I couldn't listen any more. Couple of times after pausing music it wouldn't restart and had to be unplugged and reconnected. Boxed up ready to return.
Had a chance to listen properly and confirm it's a big disappointment. It does not give enough volume for my 600ohm Beyers with which I can use the Shanling UP4 without maxing the volume. Compared with my 250ohm Beyers and not only is volume much better on UP4 but I see what reviewers mean about a warm sound, not natural which the UP4 is but the UA2 is not. Tried comparison using cans straight from the jack on my phone and very little difference in volume or sound quality to the UA. Was prepared for high battery use on the phone but didn't expect the coloured sound signature nor the poor volume level. Will try to send it back.
Please are you using 3.5mm or balanced connection?
UA2 is more powerful than UP4 in both outputs. If you are getting lower volume from UA2, I can only assume it might be some volume setting issue.
Please check that gain is set to high, volume sliders at maximum. Please also check if you are using some app that can affect USB DAC (UAPP for example), if its setting isn't messing up with the UA2.
Did you test it with different headphones? And tested just with phone or also on computer?
Have any question about our players? Just PM me or send me email.
Stay updated on Shanling at their sponsor profile on Head-Fi.
Please are you using 3.5mm or balanced connection?
UA2 is more powerful than UP4 in both outputs. If you are getting lower volume from UA2, I can only assume it might be some volume setting issue.
Please check that gain is set to high, volume sliders at maximum. Please also check if you are using some app that can affect USB DAC (UAPP for example), if its setting isn't messing up with the UA2.
Did you test it with different headphones? And tested just with phone or also on computer?
Have used very similar phones (Beyer DT990 PE, 250 Ohm) and can confirm the findings of Muddy Walter. That is with unbalanced 3.5 mm out though, as I don't have a balanced cable for the Beyers. Both sliders set to max, so no possibility there to go any higher. But sure the balanced out would give more juice.
Please are you using 3.5mm or balanced connection?
UA2 is more powerful than UP4 in both outputs. If you are getting lower volume from UA2, I can only assume it might be some volume setting issue.
Please check that gain is set to high, volume sliders at maximum. Please also check if you are using some app that can affect USB DAC (UAPP for example), if its setting isn't messing up with the UA2.
Did you test it with different headphones? And tested just with phone or also on computer?
Using 3.5mm single ended with phones because that is what I use and what I bought the device for. All volume settings are on maximum and gain is on. I do not use UAPP. I use Qobuz app to stream and Poweramp to play local audio files. Yes, tested with other headphones of lower impedance but again I expected to be able to use it with my preferred headphones as I have been doing with the UP4.
Now the stated output single ended from Shanling is 125mW@32Ω for the UA2 and 92mW@32Ω for the UP4 in dual mode. So I quite reasonably expected more power/volume from the UA2 but it is not there.
Hi, I use the UA2 with the ATH MSR7b with a balanced cable with a 2.5mm to 4.4mm adapter and there is a lot of power, but the ATH MSR7B has only 36ohm. Although 3.5mm is also good.
Have used very similar phones (Beyer DT990 PE, 250 Ohm) and can confirm the findings of Muddy Walter. That is with unbalanced 3.5 mm out though, as I don't have a balanced cable for the Beyers. Both sliders set to max, so no possibility there to go any higher. But sure the balanced out would give more juice.
So you are experiencing as him more power from UP4 than from UA2?
Or just commenting that 3.5mm output on UA2 is not powerful enough do drive demanding 250ohm headphones?
Using 3.5mm single ended with phones because that is what I use and what I bought the device for. All volume settings are on maximum and gain is on. I do not use UAPP. I use Qobuz app to stream and Poweramp to play local audio files. Yes, tested with other headphones of lower impedance but again I expected to be able to use it with my preferred headphones as I have been doing with the UP4.
Now the stated output single ended from Shanling is 125mW@32Ω for the UA2 and 92mW@32Ω for the UP4 in dual mode. So I quite reasonably expected more power/volume from the UA2 but it is not there.
So even with other headphones you are getting more output / higher volume from UP4?
Once again, I would recommend to test it connected to computer, to make sure that it's not affected by some software on your phone(which can happen with apps like poweramp)
Have any question about our players? Just PM me or send me email.
Stay updated on Shanling at their sponsor profile on Head-Fi.
So you are experiencing as him more power from UP4 than from UA2?
Or just commenting that 3.5mm output on UA2 is not powerful enough do drive demanding 250ohm headphones?
So even with other headphones you are getting more output / higher volume from UP4?
Once again, I would recommend to test it connected to computer, to make sure that it's not affected by some software on your phone(which can happen with apps like poweramp)
Yes, I get more power from UP4 than from UA2.
Yes, with all headphones.
Nothing new on my phones apart from Shanling Eddict app which I uninstalled but it made no difference.
Your suggestion to test on a computer is a bit silly - pointless using a mini portable device on a desktop machine, also that would require installing drivers and I already have enough drivers on my computer. I am very careful with my phones and what gets installed on them. All my other portable DAC/AMPs work well on my phones.
I suggest the UA2 is over-hyped when it comes to its output.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.
.
