Shanling Streamers - EM5 & NEW EA5 Plus
Dec 31, 2022 at 3:56 PM Post #572 of 899
I confirm, 1.5 is bad and do not upgrade because in Tidal it can't play MASTER quality; it is choppy and not acceptable;
I have downgraded to 1.41;

BTW : there are some bugs in scaling and in Tidal buttons or top bar is getting smaller.
Is there any pleasure in pressing 1mm buttons in Tidal ?



Do you guys at Shanling beta test these firmwares ?
 
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Jan 1, 2023 at 8:28 AM Post #573 of 899
I confirm, 1.5 is bad and do not upgrade because in Tidal it can't play MASTER quality; it is choppy and not acceptable;
I have downgraded to 1.41;
I confirm that downgrade to version 1.41*) solves the issue with high-res playback of TIDAL Master - but you need to keep in mind to bump up the volume for line out with max. gain and 100% volume setting (version 1.5 does it automatically).

*) Performed a factory reset (deleting all data stored on the streamer and resetting all the apps and settings): after downgrade go to System Setting -> Factory data reset -> Erase Everything.
 
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Jan 1, 2023 at 9:02 AM Post #574 of 899
I confirm, 1.5 is bad and do not upgrade because in Tidal it can't play MASTER quality; it is choppy and not acceptable;
I have downgraded to 1.41;

BTW : there are some bugs in scaling and in Tidal buttons or top bar is getting smaller.
Is there any pleasure in pressing 1mm buttons in Tidal ?



Do you guys at Shanling beta test these firmwares ?
we are the beta testers lol

been waiting for the update for more than 3 months & they expect us to beta test for them. what a joke.
 
Jan 1, 2023 at 9:07 AM Post #575 of 899
been waiting for the update for more than 3 months & they expect us to beta test for them. what a joke.

it is consistent with how Chinese products designed by Chinese are developed; I like device but I am starting to dislike user experience and slow response; if a simple DAP from competitor can be fast&smooth then why this expensive and more advanced device is still behind after so long on the market ?
 
Jan 1, 2023 at 1:56 PM Post #577 of 899
BTW : there are some bugs in scaling and in Tidal buttons or top bar is getting smaller.
Is there any pleasure in pressing 1mm buttons in Tidal ?



Do you guys at Shanling beta test these firmwares ?
on the contrary, I didn’t like that in 1.5 the top bar was increased in size, in 1.5 it’s inconvenient to use the Qobuz application, since only one composition selection line is visible in the working area of the application screen! The android interface should be as compact as possible, in 1.3 tidel I did not feel discomfort in management.
 
Jan 2, 2023 at 8:50 PM Post #579 of 899
Tell me, has anyone tried installing the old software over the new version?
On 1.3 there was no such problem with playing high-res content Tidal/Qobuz

It's possible to go to lower firmware, but it's not something we recommend for our desktop devices.

At this time, our software team recommends to keep your streaming apps at a lower setting and wait for a firmware update.

@Shanling Guys, you made such a great device in terms of sound quality, and I am sure you spent a huge amount of money on it. It would be so sad if bad software ruin all you've done! Please hire a couple more of senior-developers or one more CTO, anyone who can make your hardware work as it have to. Please 🙏🙏🙏
This is feedback our management got from us few times already.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Jan 3, 2023 at 7:35 PM Post #581 of 899
@Shanling can you explain why your other DAPs are semi open for alternative apps and this kind of device is strictly closed to preinstalled ones ?
It was decided due to nature of the device, as it demanded a bit more customized system to assure it will work all properly. Our DAPs are kind of just phones with better audio circuit, this is desktop device with multiple inputs, operating modes, etc.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Jan 8, 2023 at 7:49 AM Post #582 of 899
Newest software in EM5 and all stuttering sound with this bit rate in Qobuz, @Shanling please help 🙏🏼
 

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Jan 8, 2023 at 8:52 AM Post #583 of 899
Newest software in EM5 and all stuttering sound with this bit rate in Qobuz, @Shanling please help 🙏🏼
Looks like the same issue as already discussed here, here and here. :rolling_eyes:

Seems that all high-res streaming is affected in firmware v1.5 - until Shanling releases a newer firmware a downgrade to v1.41 is the only solution: install and reset the device and high-res streaming will work again! :relieved:
 
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Jan 8, 2023 at 8:08 PM Post #584 of 899
Newest software in EM5 and all stuttering sound with this bit rate in Qobuz, @Shanling please help 🙏🏼
yes, unfortunately common issue on the new firmware. Waiting for fix from software team..
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Jan 10, 2023 at 10:32 PM Post #585 of 899
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com

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