Dear All,
Thank you guys for being so enthusiastic and active on the discussion of our products. Especially
@nmatheis, thank you for organizing the M3 and H3 tour and posting your excellent review, as well as answering many questions from other users.
We apologize for our lack of interactivity on the related threads and the late attendance of the similar discussions-as a traditional Chinse company, language is sometimes troubling us but we will try our best from now on, joining your open discussion. Being late is still than being totally absent, right?
I am happy to be an official representative of Shanling here and try to become a part of the community in the future days.
M3 is our first DAP and thank you for your tolerance on its defective. We will continuously provide firmware support to make it better.
I have read all of your posts and hereby concludes the unsolved questions and friendly advices:
1. Does M3 supports .m3u and gapless playback?
It is a pity that these are not possible on M3. But future models will support
2. What will be updated in the future firmware update?
Thank you for your discussions and advices and we could collect the "must have" fuctions. Adding the third lock screen operation-VOL. only-is possible. Improving the logic of browsing songs, for example artist-album-songs, is also a good idea that could be implemented. Or we could search via artist or album when listening one music. You could raise more of your demands and we would evaluate and try to implement in the future firmware.
Changing some of the wording, including "now playing screen, detailed and simple" is also workable. You could also raise some other inproper wordings.
There is currently no a clear timing of have a new firmware, but if we collect enough hints that need to be improved, we will update soon.
3. Is Shanling on Twitter, Facebook or some other international social media?
It is a pity that many popular platforms like Twitter and FB is blocked in China. Of course we could try VPN but it is still difficult. So we are not on them, sorry. But we are lucky to be on Head-Fi
BTW, I am glad to announce that we will soon release our second DAP, M2, which is an more mature product comparing to M3, with very small size, very smooth wheel button (yes, wheel button again, but must be an exciting one) operation, and the very friendly user interface. Please concern on our coming M2 announcement!
Thank you for your support. Do not forget to ask me any M3 questions here and I will answer in time.