rayk
100+ Head-Fier
- Joined
- May 20, 2009
- Posts
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Hi, thought I'd repost this from Heaphonic. Truly, didn't think Senheiser could drop even lower in my books but they did.
EDIT: here is the thread - http://headphones.com.au/forums/view...php?f=2&t=3399
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Dear loyal customers,
Prices on Sennheiser products are going to rise in the very near future (eg: the HD555 will be going from $156 to around $219, similar increases will apply across the board), and further to that I'll may have to take any "negative" comments about products out of product descriptions as from now on I'm only allowed to "convey the product in the best light".
Now hopefully I won't actually be restricted in terms of saying what I think about the product, but the way I'm reading it comes across that way.
Prices are increasing because any dealer with a web catalogue will be buying at a different price to what those businesses that don't have an online store will be buying at, so we're basically being punished for having a website (2nd example; the PXC450 will be jumping from $486 to around $700).
Now I'm not a big fan of Sennheiser at the best of times, but this really doesn't thrill me.
I've basically been told in no uncertain terms that the only companies that really matter to the Australian Sennheiser Distributor, when it comes to Sennheiser sales, are JB Hifi and Harvey Norman, and if we don't like the way these new structures work etc then they really won't miss us if we stop selling Sennheiser.
I realise that Headphonic don't hold a candle to the likes of JB Hifi when it comes to sales, but NO other wholesaler that I deal with is so incredibly arrogant or insulting to deal with.
I seriously doubt JBHifi would be punished in any way for advertising their products at prices below what our advertised pricing will be.
I believe this negatively reflects on Sennheiser as a brand worldwide, if they encourage their representatives to treat small businesses with such contempt, especially just because they happen to have gone to the effort of digging themselves out of the stone ages and produce a viable web presence, that's not something to be proud of.
Unfortunately, legally there is little I can do. I took it in my stride when I was told over the phone to raise my prices by Syntec, and unfortunately if I want to continue to sell the brand I'm going to have to take this on the chin as well, but that doesn't mean I can't share it with the general public. The new pricing structure circumvents the legalities of telling your resellers what they can and cannot sell for, but still results in the customer paying more.
I've always tried to keep my Sennheiser pricing not only competitive, but in the "what I think it is worth" pricerange, without selling below cost (but I make VERY little money in some cases).
I encourage people to pass this on please as I think it is a little window into the kind of stuff that goes on behind the scenes that a lot of people aren't aware of.
If Sennheiser products in fact disappear from my website, it may be because the distributor decides to react to this post, or it may be because I decide I've had enough. The former is in fact more likely.
EDIT: here is the thread - http://headphones.com.au/forums/view...php?f=2&t=3399
==================
Dear loyal customers,
Prices on Sennheiser products are going to rise in the very near future (eg: the HD555 will be going from $156 to around $219, similar increases will apply across the board), and further to that I'll may have to take any "negative" comments about products out of product descriptions as from now on I'm only allowed to "convey the product in the best light".
Now hopefully I won't actually be restricted in terms of saying what I think about the product, but the way I'm reading it comes across that way.
Prices are increasing because any dealer with a web catalogue will be buying at a different price to what those businesses that don't have an online store will be buying at, so we're basically being punished for having a website (2nd example; the PXC450 will be jumping from $486 to around $700).
Now I'm not a big fan of Sennheiser at the best of times, but this really doesn't thrill me.
I've basically been told in no uncertain terms that the only companies that really matter to the Australian Sennheiser Distributor, when it comes to Sennheiser sales, are JB Hifi and Harvey Norman, and if we don't like the way these new structures work etc then they really won't miss us if we stop selling Sennheiser.
I realise that Headphonic don't hold a candle to the likes of JB Hifi when it comes to sales, but NO other wholesaler that I deal with is so incredibly arrogant or insulting to deal with.
I seriously doubt JBHifi would be punished in any way for advertising their products at prices below what our advertised pricing will be.
I believe this negatively reflects on Sennheiser as a brand worldwide, if they encourage their representatives to treat small businesses with such contempt, especially just because they happen to have gone to the effort of digging themselves out of the stone ages and produce a viable web presence, that's not something to be proud of.
Unfortunately, legally there is little I can do. I took it in my stride when I was told over the phone to raise my prices by Syntec, and unfortunately if I want to continue to sell the brand I'm going to have to take this on the chin as well, but that doesn't mean I can't share it with the general public. The new pricing structure circumvents the legalities of telling your resellers what they can and cannot sell for, but still results in the customer paying more.
I've always tried to keep my Sennheiser pricing not only competitive, but in the "what I think it is worth" pricerange, without selling below cost (but I make VERY little money in some cases).
I encourage people to pass this on please as I think it is a little window into the kind of stuff that goes on behind the scenes that a lot of people aren't aware of.
If Sennheiser products in fact disappear from my website, it may be because the distributor decides to react to this post, or it may be because I decide I've had enough. The former is in fact more likely.