Sennheiser RS 165, RS 175, RS 185, RS 195 - Impressions thread
May 12, 2015 at 1:40 AM Post #31 of 440
   
I see. Thanks! That was really helpful.
 
There are no real reviews at the moments, but Sennheiser homepage has only marketing type of information.
 
Maybe I can ask another question. I have read that 175 has a lot of bass compared to 165 and even 185, therefore I was so concerned. Of course 185 is another type of and another class of headphones, but could one really state that 175 stands out because of bass amount or that is just unexperienced interpretation? I have had headphones that tend to have too much bass, and that`s something I really want to avoid.

 
What I meant to say was that with the RS 175, you'll get a better bass in terms of quality (i.e extended bass) which blends really well with its mids and highs. Do bear in mind that the RS 165 is the entry level product in this series while the RS 185 offers a more balanced sound. 
 
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May 17, 2015 at 9:37 AM Post #32 of 440
I'm getting drops and cut offs from RS175 just standing 2 meters away from the receiver, just walking through the doorway into the room the receiver is located cuts 2-3 times. 
 
This doesn't happen all the time, the behavior occurs randomly - but often enough to get on my nerves. 
 
Never had this issue at all with the past RS170, only times that one behaved like this in the past when I turned on the microwave - which makes sense. 
 
May 18, 2015 at 3:41 AM Post #34 of 440
  I'm getting drops and cut offs from RS175 just standing 2 meters away from the receiver, just walking through the doorway into the room the receiver is located cuts 2-3 times. 
 
This doesn't happen all the time, the behavior occurs randomly - but often enough to get on my nerves. 
 
Never had this issue at all with the past RS170, only times that one behaved like this in the past when I turned on the microwave - which makes sense. 

 
Hi swire,
 
I've spoke to a couple of our engineers and they found it strange that you're getting drop outs just 2 meters away from the receiver. Have you considered to have it checked at our service center?
 
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May 18, 2015 at 10:31 AM Post #35 of 440
  I'm getting drops and cut offs from RS175 just standing 2 meters away from the receiver, just walking through the doorway into the room the receiver is located cuts 2-3 times. 
 
This doesn't happen all the time, the behavior occurs randomly - but often enough to get on my nerves. 
 
Never had this issue at all with the past RS170, only times that one behaved like this in the past when I turned on the microwave - which makes sense. 

 
That's interesting. I experience no cutouts with my RS185 and the base station even sits on top of wireless subwoofer that's also 2.5ghz. 
 
May 18, 2015 at 2:41 PM Post #36 of 440
   
Hi swire,
 
I've spoke to a couple of our engineers and they found it strange that you're getting drop outs just 2 meters away from the receiver. Have you considered to have it checked at our service center?

Yeah, it's getting worse. I've attached a picture at the end of this post of where the headphones are positioned in relation to the Station to get a understanding of this very ridiculous behavior. 
 
I'm trying out different cables, the current issue was occurred while I had the Optical Cables that came with the package, I'm switching to the 3.5 mm ones for a period to find any the root causes to this issue.
 
Where do I find the nearest Service Center in Stockholm?
 
Picture: http://i.imgur.com/m56qdMh.jpg
 
May 18, 2015 at 10:50 PM Post #37 of 440
  Yeah, it's getting worse. I've attached a picture at the end of this post of where the headphones are positioned in relation to the Station to get a understanding of this very ridiculous behavior. 
 
I'm trying out different cables, the current issue was occurred while I had the Optical Cables that came with the package, I'm switching to the 3.5 mm ones for a period to find any the root causes to this issue.
 
Where do I find the nearest Service Center in Stockholm?
 
Picture: http://i.imgur.com/m56qdMh.jpg

 
Do keep us posted on your findings. Below are details of our Sennheiser Nordic (Sweden) office: 
 
Address: Vretenvägen 10, S 171 54 Solna, Sweden
Phone: +46 (0)8 400 504 00
Email: sweden@sennheisernordic.com
 
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May 19, 2015 at 3:26 PM Post #38 of 440
   
Do keep us posted on your findings. Below are details of our Sennheiser Nordic (Sweden) office: 
 
Address: Vretenvägen 10, S 171 54 Solna, Sweden
Phone: +46 (0)8 400 504 00
Email: sweden@sennheisernordic.com

Thanks, I have to drop it off, the headphones drop contact continuously from any distance now above 2 meters now, soon as I leave my desktop position it drops off with each step I take, something is loose somewhere.  
 
It's a thin wooden door and a non-bearing thin wall that obscure the signal, but that isn't relevant as the older RS-170 had non of these issues with identical use. 
 
I'm assuming it's broken. 
 
Anyway, Thanks for the help Rosmadi! 
 
May 19, 2015 at 11:16 PM Post #39 of 440
  Thanks, I have to drop it off, the headphones drop contact continuously from any distance now above 2 meters now, soon as I leave my desktop position it drops off with each step I take, something is loose somewhere.  
 
It's a thin wooden door and a non-bearing thin wall that obscure the signal, but that isn't relevant as the older RS-170 had non of these issues with identical use. 
 
I'm assuming it's broken. 
 
Anyway, Thanks for the help Rosmadi! 

 
No worries, @swire!  Hope you'll get your RS 175 back soon; and in good shape and condition!
 
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May 20, 2015 at 6:05 AM Post #40 of 440
   
No worries, @swire!  Hope you'll get your RS 175 back soon; and in good shape and condition!

Erm, before I send it back in I thought of something.
 
Can I disconnect my headphones and reconnected them again to the base station, like if I bought an extra headphone for the base station - like you could with the RS170?
 
I did not find how to do this online. 
 
May 20, 2015 at 6:46 AM Post #41 of 440
Hi
 
Have you tried moving the Sennheiser base station to different room and using a different sound source in there, to see if the drop outs still occur?  By using different set-ups in different locations you should be able to establish what is causing the drop-outs.
 
May 20, 2015 at 10:19 PM Post #42 of 440
  Erm, before I send it back in I thought of something.
 
Can I disconnect my headphones and reconnected them again to the base station, like if I bought an extra headphone for the base station - like you could with the RS170?
 
I did not find how to do this online. 

 
You can actually find the information in the instruction manual. Here's the link to download it. 
 
To clear the pair settings on the headphones: 
1. Press the volume buttons simultaneously and hold for 2 seconds. The HDR status LED blinks red rapidly.
2. Press the HDR power button while continuously holding the volume buttons. Release all 3 buttons. The HDR status LED lights up green or red, depending on the battery condition, and starts blinking slowly. The pair settings on the headphones are cleared.
 
To pair headphones to transmitter:
Place the headphones on the headphones holder of the transmitter for a second. The charge status LED on the transmitter lights up red. The headphones are paired to the transmitter. 
 
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May 23, 2015 at 4:53 AM Post #43 of 440
Regarding the use of the Sennheiser RS195 headphones by people with mild to moderate hearing loss, which Sennheiser state to be an intended use.

I have a pair of RS140 headphones (analogue) which I have successfully used for a number of years. They have a balance control and are enclosed, which eliminates sound bleed which I know would annoy my wife.

After researching the improvements made to Sennheiser headphones I decided to purchase a pair of RS195s, even though they cost £350, as they matched all of my requirements

I set up the 195s and tried them out. They are certainly far better that the 140s and in 'isolation' provide a great listening environment, however there is one MAJOR problem.

Generally my wife and I watch television together, I suspect this is not an uncommon occurance. What this means is that the TV sound is on, not a loud level, as my wife has excellent hearing. But even at low levels this results in a very evident and distracting effect due to the digital delay of the 195s. It sounds a bit like a distracting echo, which actually makes the listening experience far worse than the RS140s.

I have tried using the analogue and optical outputs on the TV and have also used the output of other sound sources, but the result is of course the same. I've even checked the external audible sound heard through both the 140s and 195s with them switched off, just in case the level of isolation provided by the 195s is responsible, but they appear to be exactely the same.

Lip sync adjustment is a way of eliminating the effect of digital delay but it's only provided on audio equipment that connects to a TV, not on the TVs themselves, why would it be?

I have spoken with Sennheiser regarding this and they are investigating, but to be honest I cannot see a way of overcoming the delay.

So be aware, if you are tempted to buy a pair of headphones that employ digital wireless transmission, take into consideration that this effect will, in all probability, spoil your listening enjoyment.

If anyone can suggest a workable remedy, which does not employ the use of a bucket, I would be extremely pleased to hear it.

Many thanks Noel.
 
May 28, 2015 at 4:23 AM Post #44 of 440
Regarding the use of the Sennheiser RS195 headphones by people with mild to moderate hearing loss, which Sennheiser state to be an intended use.

I have a pair of RS140 headphones (analogue) which I have successfully used for a number of years. They have a balance control and are enclosed, which eliminates sound bleed which I know would annoy my wife.

After researching the improvements made to Sennheiser headphones I decided to purchase a pair of RS195s, even though they cost £350, as they matched all of my requirements

I set up the 195s and tried them out. They are certainly far better that the 140s and in 'isolation' provide a great listening environment, however there is one MAJOR problem.

Generally my wife and I watch television together, I suspect this is not an uncommon occurance. What this means is that the TV sound is on, not a loud level, as my wife has excellent hearing. But even at low levels this results in a very evident and distracting effect due to the digital delay of the 195s. It sounds a bit like a distracting echo, which actually makes the listening experience far worse than the RS140s.

I have tried using the analogue and optical outputs on the TV and have also used the output of other sound sources, but the result is of course the same. I've even checked the external audible sound heard through both the 140s and 195s with them switched off, just in case the level of isolation provided by the 195s is responsible, but they appear to be exactely the same.

Lip sync adjustment is a way of eliminating the effect of digital delay but it's only provided on audio equipment that connects to a TV, not on the TVs themselves, why would it be?

I have spoken with Sennheiser regarding this and they are investigating, but to be honest I cannot see a way of overcoming the delay.

So be aware, if you are tempted to buy a pair of headphones that employ digital wireless transmission, take into consideration that this effect will, in all probability, spoil your listening enjoyment.

If anyone can suggest a workable remedy, which does not employ the use of a bucket, I would be extremely pleased to hear it.

Many thanks Noel.

Hi Noel,
 
Thanks for your feedback on the RS 195. I managed to speak to our product management team and they're looking into the matter. In the meantime, below are some tips from them:
 
The echo is caused by the delay and cannot be changed within the headphone. It is reduced when the hearing programs are switched off, but you may still experience a slight delay.
 
You may want to check if your television's audio transmission (via TV loudspeaker) can be adjusted accordingly (delayed). Some televisions do offer this feature. Another option would be to get a second RS 195 (or another RS model from the new lineup) and have them run in parallel. With this set-up, while the delay will remain, you will not experience the echo effect. 
 
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May 28, 2015 at 9:43 AM Post #45 of 440
PSA: Sennheiser has pretty ****ty customer service.

I bought the 185 and after just two months one ear pad broke.
I asked CS for a replacement but they just replied that the warranty doesn't cover the pads!

Pretty shameful considering it's a 400$ device.
 

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