[bluefoam]

I have a new set of Momentum 3's, one of the first things I did was to try a firmware update... But it is stuck on 3.1.6...

I've tried a factory reset, turning on and off headphones and phone, unpairing, reinstalling app etc... Is there a way to force an update?

Even within the app I'm told to pair with Alexa, but no option for Google Assistant. Also, phone calls don't work through the headphones...

Any help much appreciated!

 

[matteventu]

I have a new set of Momentum 3's, one of the first things I did was to try a firmware update... But it is stuck on 3.1.6...

I've tried a factory reset, turning on and off headphones and phone, unpairing, reinstalling app etc... Is there a way to force an update?

Even within the app I'm told to pair with Alexa, but no option for Google Assistant. Also, phone calls don't work through the headphones...

Any help much appreciated!

Have you tried to contact Sennheiser?

 

[bluefoam]

Have you tried to contact Sennheiser?

Of course, web chat, contact form, twitter, email, Google Play contact... Have a case number but no response over the past couple of days...

 

[TooPoorForHiFi]

Can the update be done over a Wired Connection via USB?

 

[bluefoam]

Can the update be done over a Wired Connection via USB?

I'm not sure, but not working for me right now...

 

[raymanh]

Of course, web chat, contact form, twitter, email, Google Play contact... Have a case number but no response over the past couple of days...

Classic!

 

[fly1171]

Hello a question. If I attach headphones to my iPhone with 3.5 jack cable and an external dac can I hear music in Apple Music at full resolution? Or do you need wired headphones? Thank you. Andrew

 

[nat3z]

Hello a question. If I attach headphones to my iPhone with 3.5 jack cable and an external dac can I hear music in Apple Music at full resolution? Or do you need wired headphones? Thank you. Andrew

I'm wondering in this question too...

 

[Lrasanen]

Hi! I started to reconsider getting a pair of M3's, and went through a number of reviews online. I thought I saw an image or a clip of the Momentums on the Smart Control app and there an option "connections". However, I searched online, but don't seem to find any indication of the option to control or change connected devices on the app (like you can with Bose 700, Sony wh-1000XM4's and B&W PX7s).

Can anyone confirm weather that is possible or not? Appreciated.

 

[fly1171]

I'm wondering in this question too...

Why?

 

[Aaron80]

Hi! I started to reconsider getting a pair of M3's, and went through a number of reviews online. I thought I saw an image or a clip of the Momentums on the Smart Control app and there an option "connections". However, I searched online, but don't seem to find any indication of the option to control or change connected devices on the app (like you can with Bose 700, Sony wh-1000XM4's and B&W PX7s).

Can anyone confirm weather that is possible or not? Appreciated.

 

[Lrasanen]

*

 

[Lrasanen]

Nice, thank you. Is this on iOS or Android?

 

[Aaron80]

Android.

 

[Maukey]

Nice, thank you. Is this on iOS or Android?

I can confirm it works on iOS as well.