Hey all, quick update.
1. It looks like you'll see a new chapter next week (more on the coaster amp). Then the next chapter will be an intermission—new product time. I hope. Just waiting for one board.
2. You're gonna see major progress on out-of-stock situations here during the rest of this week. We're getting pretty much everything back in stock. Except Jotunheim, which might take another week. Also, thanks to some new systems and better planning, we'll have a shot at staying in stock for a while.
3. New production systems, new vendors, and better visibility of what we're short of and why is one of the things I've been working on (with Alex). We're still production-limited to the point where our products will be scarce on Amazon. But it's either feed Amazon or feed distributors, and the distributors have been more than patient. We're working on increasing overall production so we can have all channels open later this year.
4. New testing procedures, new review requirements, and new documentation is the other thing I've been working on. We've grown to the point where we need to review what we're doing and change where appropriate. This isn't surprising when systems grow organically. It was a bit of a shock to me that we had 31 different firmwares, with three different programming systems, to manage across our product line (and a hair-raising experience when we found that one of the systems didn't have the latest firmware...thankfully unused, but we dodged a bullet.) It was also a wake-up call to review what we were planning to do and consolidate some firmware. And some of the testing we were doing was highly inefficient (checking all products for iOS compatibility, when that can be a spot check, for example, or 100% listen-testing of Manis, rather than using an Avermetrics and inverse RIAA for the heavy lifting), and some needed to be increased (16-bit parallel-input DACs are now 100% checked on Avermetrics, since parallel-input DACs don't fail dead if they drop the input line, but might fail funny, because they just lost 1 input line out of 16.)
5. Getting ready for additional production streamlining like light pipes and push-on knobs on the larger products (don't panic, we're not talking shell knobs, we're talking heavy machined aluminum knobs, now with an injection-molded insert,) as well as some metal tweaks to address some long-standing pain points.
3-5 might sound kinda boring, but I'm actually kinda having fun doing it...and it's feeding back to new products (hence the one I mentioned that I wanted to do a redesign on to make it way, way better (more reliable, easier to assemble, better fit, more capable...and less expensive--win-win all the way around).
Thanks again for reading!