BoomBox
Head-Fier
First off, my replies just stopped because I handle North America and you are in Australia! My associate at the factory took over as I am not authorized to provide service on a broken unit to someone residing outside of North America! Also, Moon Audio is not authorized or allowed to sell Questyle products overseas and now because of you and this situation, that will be further enforced. We ask that anyone reading this outside of North America refrain from purchasing our products from Moon Audio, or any other US dealer, to avoid such a situation.
Being in Australia, ordering from Moon-Audio or other US-based shops with similar pricing is honestly the best way to get it for us considering the only place in Australia that sells it is a dodgy web-shop with a ~$400 AUD markup compared to the price from moon-audio (converted) or a ~$250 AUD markup after the necessary GST is added... Add another $200+ AUD ontop of that if I import it from Japan or South Korea.