For anyone who's about to post such things, please keep in mind that I am a full time student with an additional second job and for the most part am running this single handedly. I'm not a massive retailer and I don't have staff working full time to answer emails and process orders. That will come as the business grows, and it's not very far off, but in the mean time, please do keep this in mind. That doesn't mean you shouldn't expect good CS, but with the intense demand in regards to the DBA, there's only so much I can do in the time I have and with the many duplicate questions, emails do get backlogged sometimes. I hope to train some staff soon, but in the meantime, please bear with me as we get these backorders all clear.