[Mormonsloot]

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[AnakChan]

PayPal, like any business, is only great when everything moves smoothly. For me (as a consumer) how the its quality as a business is measured by how well it handles the "not so smooth" transactions. In this case poorly.

it took 1 incident from where PayPal themselves alerted me it's a SCAM, that they did not cover me as a seller. And further as a consumer, PayPal had made quite a bit from me through its fees - agreed, not as much as how much they would have made from me if I were business/retailer - but still, I had been a good compliant PayPal user. Since then PayPal has lost me as a customer. Despite bank transfer fees being higher, I'd rather use that service than PayPal.

Don't get me wrong, each service from different providers have their own idiosyncrasies that'll protect themselves rather than their customers but to varying degrees and, more importantly, varying levels of fairness. I hope for more and more payment transfer services adoption (Apple Pay, Google Wallet, Adyen, Venmo (but owned by PayPal?), etc.) would help change usage conditions to protect the customers more (both buyers and sellers from scammers).