I wanted to provide an update on my latest interactions with NITSCH and @CEE TEE.
As I had indicated in a few posts last week, my Piety arrived DoA in the first week of December. It would turn on and emit sound; however, there was no white LED. An email to Christian was met with a quick response...like within the hour quick. After a few exchanges, including a brief video, we determined it was best to send it back to NITSCH for a repair. I paid for UPS ground shipping and dropped it off the next day.
I get a notification that the item was delivered to Christian on Monday, December 12. Christian sends me a follow up note same day indicating that the amp was received and repairs were made. On Monday evening (I am located on the east coast), I get a shipment notification that I will be expecting a package on Wednesday. Christian not only fixed the amp quickly...he shipped it back to me via 2-day shipping. Not what I was expecting at all but a very nice touch!
All in all, I could not have asked for a smoother RMA process. Hats off to Christian for being a top-notch guy and stepping in to help me out. Really starts NITSCH off on a good foot as a brand. Thanks, NITSCH!
edit: CT was kind enough to mod white LED to amber per my request. Going to spend the next couple of days burning in my new amp.
edit 2: Despite all the hype about the Modi Multibit 2, I definitely prefer the RME over my OG Bifrost 2 as a DAC pairing. I imagine a Modi 3+/3E/+ will work just as well with the Piety. Just my 2 cents.
Glad to read your thoughts on the Modi + being a good choice with all the fervor around the Multibit 2, I have a Modi + due here tomorrow.
My initial thoughts were that back and forth shipping and the cost and time involved was a lot of bother to have an LED but what the heck, if it matters to you fair enough, and as a bonus you get a one of a kind with an amber light, one out of only a small run overall ....... a collectors item.