Vince, we all love you and I consider you to be a good friend, but don't you think it's a bit too much after you praised N8ii as the best DAP available on the market now in your review on head-fi and wrote dozens of super positive posts about it in N8ii thread, and now after they told you that warranty will be voided if you damage the DAP while modding it (hardware or software) and they will not service it (because warranty is voided due to you damaging it), so you're writing everywhere on Head-fi that Cayin is the worst company? Common, bud. I understand, you are upset, and I completely know where you are coming from. And I know with certainty, if you damage your N8ii while modding it and need a replacement board, you can buy it from them directly to replace it yourself. They just have a company wide policy that if product is damaged due to your own modding, they will not service it, but you can work out something off-line to buy a replacement part. You said it yourself many times,
@Andykong is the best company rep for one of the best DAP companies, the same as you said about Paul and iBasso and probably Frankie and Shanling
Let's just don't lose our cool over this. Every company has their own policy, doesn't make them a bad company or their reps bad people. Your case is unique because on head-fi I haven't seen anybody getting so upset because a company told them in public they will not service a product you damage by modding. In private, they will take care of you, but many don't want to make it public or advertise/encourage modding that can damage their product.
Peace and Love, man, and lots of Audio Enjoyment!!! After all, that's what we are here for in this community