roguegeek
Headphoneus Supremus
- Joined
- Dec 28, 2012
- Posts
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I'd just email Drew Baird directly at drew@moon-audio.com.
He is very good at responding quickly.
Excellent. Thank you.
I'd just email Drew Baird directly at drew@moon-audio.com.
He is very good at responding quickly.
I just had a very, very poor experience with Drew and Moon Audio.
Just tried to order a portable DAC through Moon Audio. I had a very, very bad experience there. They made a mistake with their discount system and did’t follow through. It was both reduced in price and their discount code worked. They tried to make me pay for it.
Moon also failed to notice this only until I sent them a reminder for my tracking code. I wanted Fedex Priority and was waiting for tracking code for a day.
The tone of voice of Drew Baird is one of a person only focussed on money only. Not clients. Not a word of excuse. No response to my questions or requests for a different solution.
I'm shocked. Moon audio. Never again for me.