eightbitpotion
500+ Head-Fier
- Joined
- May 21, 2007
- Posts
- 526
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- 38
So I've been having a lot of problems with the hundred dollar MX Revolution from Logitech. The mouse wheel crapped out completely ...well, almost. The wheel doesn't spin easily anymore...like a tire caught in a tire-well. The battery life only last about a day now...it's gotten worser by the day. I've had the mouse for one month now. So..........I called logitech
Logitech listened to my problems and offered to send me a brand new revolution, but I declined- didn't want another bad product. He claimed that the wheel went bad in mine because I used "mouse 3" as a button...rather than this special feature that they intended it for, but in short he said that the mouse simply did NOT have a mouse 3. I'm a firefox user, I love tabs, so I MUST have a mouse 3 hah. So he said "Well I can give you another mouse in the same price-range"...so I went with a Logitech G7. Same price. He then told me to just scratch the number off of my old mouse and trash it when the new one arrives O_o? It's still good- just not 100 dollars worth, but he said he had no use for it.
In short I just wanted to rave about logitech's customer service. And warn others about the revolution from my experience.
Logitech listened to my problems and offered to send me a brand new revolution, but I declined- didn't want another bad product. He claimed that the wheel went bad in mine because I used "mouse 3" as a button...rather than this special feature that they intended it for, but in short he said that the mouse simply did NOT have a mouse 3. I'm a firefox user, I love tabs, so I MUST have a mouse 3 hah. So he said "Well I can give you another mouse in the same price-range"...so I went with a Logitech G7. Same price. He then told me to just scratch the number off of my old mouse and trash it when the new one arrives O_o? It's still good- just not 100 dollars worth, but he said he had no use for it.
In short I just wanted to rave about logitech's customer service. And warn others about the revolution from my experience.