[behemothkat]

@Tronsmart Official is it possible to correct application to avoid after 1st time paring/connected every time asking to select between Apollo and Spunky? It is VERY annoying.

 

[Tronsmart Official]

@Tronsmart Official is it possible to correct application to avoid after 1st time paring/connected every time asking to select between Apollo and Spunky? It is VERY annoying.

Hi,
Sorry, it cannot connect automatically in APP. Because the APP connects with the earphones, and the earphones connect to the mobile phone, so you have to connect again in the APP. The APP cannot connect to the mobile phone directly.

 

[Tronsmart Official]

The Android app doesn't work. It prompts "Download failed" in italian when I try to update the Apollo firmware. Tried it several times without success. Please fix the app. I had to purchase an qualizer app in the Play store 'RE EQ' for 3 euros!

Hi,
Sorry for the incovenience! We have got the feedback and fix it. Please download through method 2: https://www.tronsmart.com/blog/85_how-to-update-the-firmware-of-your-apollo-bold.html

 

[Tronsmart Official]

@Tronsmart Official other question: do you plan to introduce APTX HD with some next fw update?

Hi,
Actually we have planned with Qualcomm, Qualcomm QCC5124 can support aptX HD, but in speaker it is OK, in TWS earbuds, there are still technical difficullties, we are still working with them to see if we can overcome it! Thanks for your understanding!

 

[behemothkat]

Hi,
Actually we have planned with Qualcomm, Qualcomm QCC5124 can support aptX HD, but in speaker it is OK, in TWS earbuds, there are still technical difficullties, we are still working with them to see if we can overcome it! Thanks for your understanding!

Thanks for update!
Me personally don't care if battery life will drop - I would rather prefer to have HD codec in TWS

 

[behemothkat]

I tried to customise my touch actions, I can’t find the way how to save changes.
As long as menu opened my TWS changed control working, but when I am exiting to EQ tab or home tab or exiting from application, settings reverting back to default.

 

[behemothkat]

I tried to customise my touch actions, I can’t find the way how to save changes.
As long as menu opened my TWS changed control working, but when I am exiting to EQ tab or home tab or exiting from application, settings reverting back to default.

Last application update got this bug fixed. But now unstable works switching between ANC off/on/ambient modes in app - once it stopped to work I need to reconnect TWS in app again to restore it working.

 

[behemothkat]

Hi,
Actually we have planned with Qualcomm, Qualcomm QCC5124 can support aptX HD, but in speaker it is OK, in TWS earbuds, there are still technical difficullties, we are still working with them to see if we can overcome it! Thanks for your understanding!

Hi,
Any update?

 

[magicang]

Hi, can we use 233621 Zen App to update the OTA ?

 

[Tronsmart Official]

Hi, can we use 233621 Zen App to update the OTA ?

Hi,
Sorry bro, they are two different products and two different APPs, so if you have an Apollo Bold, please download Tronsmart App and update OTA with the following steps:
https://www.tronsmart.com/blog/85_how-to-update-the-firmware-of-your-apollo-bold.html