[Mr Pink57]

So I have had the Klipsch X10 in 2008 and lately the cable has been fraying on the outside of the left IEM.  Well I got ahold of Klipsch right away, no questions asked they are going to warranty it!
 
Good job Klipsch.

 

[ClieOS]

Good job indeed. I hope they will continue to be like that after the ownership's change.

 

[Cycle10s]

How is the ownership changing?

 

[ClieOS]

Audiovox is going to buy Klipsch. Here.

 

[Doralikesmath]

Klipsch's customer service is just purely awesome.

 

[FlatNine]

I was happy to hear about Klipsch standing behind their product, since I have the X10's and the cable inserts seem fragile. Then I see the post about Klipsch being bought by Audiovox. Did the buyout take place? Has anyone gotten service since then?

 

[Doralikesmath]

I just got my replacement 2 weeks ago, so I think the warranty will work in your case.

 

[willtothewong]

Good to know!
 
I am actually debating if I should buy the X10's since I want an upgrade from my current Image S4's, which I really like by the way. 
 
Do you think going from S4 to X10 is worth it?

 

[Doralikesmath]

For the current price, it's definitely worth it. However, at that price point, you may want to look at some other options such as the UE TF10 or Etymotic HF3

 

[FlatNine]

Quote:

For the current price, it's definitely worth it. However, at that price point, you may want to look at some other options such as the UE TF10 or Etymotic HF3

 
I had UE TF10's. Don't ask me how they sounded - I couldn't get past how uncomfortable they were for me. I also had Ety ER4P's. They were so detailed, but those things went so far into the ear canal that I think TF10's are illegal in some US states. For me, if I can't wear 'em, it doesn't matter how great they sound.