Muddy is absolutely not how I would have described the sound from my time with the demo. If you were already having other issues with the connection dropping out it sounds like you need to get them fixed.
I'm not here to hype nor to provoke, just providing another data point.
My Jolenes arrived yesterday and I was obviously excited. The build quality and construction are exceptional. Words don't do them justice. The shells and faceplates have a mesmerising, out-of-this-world beauty. And the 7-pin connectors, you know why they went for it because it locks in so so well compared to 2-pin and MMCX I wish more companies adopted it. The cable is surprisingly well-built and robust, and I could picture using this for awhile until more manufacturers made 7-pin with the bass dials.
Now onto the sound. You could hear the dynamic drivers make an immediate impact. Bass has rumble and physicality, with a speaker-like quality. The mids instrument timbre is organic, superbly natural, while vocal rendition is lifelike. Treble is well-extended, with no harsh peaks to speak of. Soundstage... Well I'll get to that.
The creaks started showing while listening in the office. Something was off because the bass hit much much harder in the right side. This is apparent in sub-bass heavy tracks, but upper bass, mids and treble are unaffected, so 80% of my music didn't detect them. At first I thought it was a fit or seal issue because the earpieces are massive, and my ears might need some time to adjust to the fit and sound. But after some quiet time at home and poking around with them... Yeah I had to send them back for warranty repairs.
After putting in Why So Serious to test the subbass section specifically, it was confirmed. Left side had no bass. No wonder what position the dials were in. They did not react to increase or decrease. They were just missing. Right side was doing all the work, the pumping and slamming. It wasn't a seal issue either, because both sides isolated sound equally. So yeah I has a big sad now because I had to return them to see whether it's a bass driver or cable issue. So it's now on a plane back to Orlando.
Up to this point though, JH provided excellent before and after sales service. AJ is prompt with replies and very polite, and when I told him about the sound problem he roped in Jordan into the email. So I do have faith that this will be resolved in due time, but bummed that I went from "THIS IS AWESOME" to "whyyyyyyyy" in a few hours.
In my experience with CIEMs these kinda things do happen. Can't really say I blame anyone. All I gotta do is wait. I do have a photo to share though so here are my Jolenes. Peace everyone.
Sad to hear that mate, fear nothing, JH definitely had the best customer service I’ve seen. Jordan will definitely take care of it.I'm not here to hype nor to provoke, just providing another data point.
My Jolenes arrived yesterday and I was obviously excited. The build quality and construction are exceptional. Words don't do them justice. The shells and faceplates have a mesmerising, out-of-this-world beauty. And the 7-pin connectors, you know why they went for it because it locks in so so well compared to 2-pin and MMCX I wish more companies adopted it. The cable is surprisingly well-built and robust, and I could picture using this for awhile until more manufacturers made 7-pin with the bass dials.
Now onto the sound. You could hear the dynamic drivers make an immediate impact. Bass has rumble and physicality, with a speaker-like quality. The mids instrument timbre is organic, superbly natural, while vocal rendition is lifelike. Treble is well-extended, with no harsh peaks to speak of. Soundstage... Well I'll get to that.
The creaks started showing while listening in the office. Something was off because the bass hit much much harder in the right side. This is apparent in sub-bass heavy tracks, but upper bass, mids and treble are unaffected, so 80% of my music didn't detect them. At first I thought it was a fit or seal issue because the earpieces are massive, and my ears might need some time to adjust to the fit and sound. But after some quiet time at home and poking around with them... Yeah I had to send them back for warranty repairs.
After putting in Why So Serious to test the subbass section specifically, it was confirmed. Left side had no bass. No wonder what position the dials were in. They did not react to increase or decrease. They were just missing. Right side was doing all the work, the pumping and slamming. It wasn't a seal issue either, because both sides isolated sound equally. So yeah I has a big sad now because I had to return them to see whether it's a bass driver or cable issue. So it's now on a plane back to Orlando.
Up to this point though, JH provided excellent before and after sales service. AJ is prompt with replies and very polite, and when I told him about the sound problem he roped in Jordan into the email. So I do have faith that this will be resolved in due time, but bummed that I went from "THIS IS AWESOME" to "whyyyyyyyy" in a few hours.
In my experience with CIEMs these kinda things do happen. Can't really say I blame anyone. All I gotta do is wait. I do have a photo to share though so here are my Jolenes. Peace everyone.
My impatience and anxiety grows! Sorry to hear about the issues. I have no doubt they will handle them promptly. Still a bummer.I'm not here to hype nor to provoke, just providing another data point.
My Jolenes arrived yesterday and I was obviously excited. The build quality and construction are exceptional. Words don't do them justice. The shells and faceplates have a mesmerising, out-of-this-world beauty. And the 7-pin connectors, you know why they went for it because it locks in so so well compared to 2-pin and MMCX I wish more companies adopted it. The cable is surprisingly well-built and robust, and I could picture using this for awhile until more manufacturers made 7-pin with the bass dials.
Now onto the sound. You could hear the dynamic drivers make an immediate impact. Bass has rumble and physicality, with a speaker-like quality. The mids instrument timbre is organic, superbly natural, while vocal rendition is lifelike. Treble is well-extended, with no harsh peaks to speak of. Soundstage... Well I'll get to that.
The creaks started showing while listening in the office. Something was off because the bass hit much much harder in the right side. This is apparent in sub-bass heavy tracks, but upper bass, mids and treble are unaffected, so 80% of my music didn't detect them. At first I thought it was a fit or seal issue because the earpieces are massive, and my ears might need some time to adjust to the fit and sound. But after some quiet time at home and poking around with them... Yeah I had to send them back for warranty repairs.
After putting in Why So Serious to test the subbass section specifically, it was confirmed. Left side had no bass. No wonder what position the dials were in. They did not react to increase or decrease. They were just missing. Right side was doing all the work, the pumping and slamming. It wasn't a seal issue either, because both sides isolated sound equally. So yeah I has a big sad now because I had to return them to see whether it's a bass driver or cable issue. So it's now on a plane back to Orlando.
Up to this point though, JH provided excellent before and after sales service. AJ is prompt with replies and very polite, and when I told him about the sound problem he roped in Jordan into the email. So I do have faith that this will be resolved in due time, but bummed that I went from "THIS IS AWESOME" to "whyyyyyyyy" in a few hours.
In my experience with CIEMs these kinda things do happen. Can't really say I blame anyone. All I gotta do is wait. I do have a photo to share though so here are my Jolenes. Peace everyone.
It's the same screwdriver on the retail units. I personally have had no issues turning my 2-year-old bass dials on their old cables. I'm sure their newer pods are even more durable. Though, I do see the appeal in, say, a rubber- or silicone-headed screwdriver that'll go easier on the dials. I don't know if that'd add extra manufacturing costs that'll eventually be passed down to the retail price of the IEMs, though.
Yeah, the build quality is way better than my other IEMs. but don't worry about the screw driver, as soon as you find the tuning you like, you will forget about it for a good time and this system is way proven since it's being used for many years.
feels more of a technical detail. maybe people with known hearing damage would like to balance it. Also would that be the same principle of the balanced cable? separating the adjustments to avoid interference... just guessing, I have no idea.
The issue with thumb dials would be the added girth. The dials would be quite a bit bigger and heavier, on top of the accidental adjustment you mentioned.
I can think of a couple scenarios where it could be useful on stage. If you're a drummer or bassist and you have a subwoofer beside you, you can turn down the bass on one side to even it out. Conversely, you can turn up the opposite earpiece to accomplish the same goal. If you're performing and your monitor mixer doesn't have a panning function (or isn't stereo at all to begin with), you can turn down the bass on one earpiece to relegate the kick or bass to one side, so the mix doesn't become too crowded or overwhelming. As @CrocodileDundee mentioned, it's also great if you happen to have hearing loss in the low frequencies on one ear.
