Introducing Shanling M7 - Portable Hi-Fi Android Player

Sep 17, 2024 at 9:15 PM Post #526 of 536
It is all done multiple times and I lost my hope to fix it. It was working on my old laptop (windows 10) but it is not giving me any idea why it is not working with X1.
Strange to see such issue on 1.2k$ device when 300$ gear had never had such issue before.

Currently, it is working only with one HP docking station and USB-C connection to the X1 thunderbolt port only using Motorola Type-C cable. Laptop USB-A ports and USB hubs are not working.

We unfortunately can't control all that's happening on the side of the laptops.

As it was working just fine with your previous computer and it's working for other Windows 11 users, as Bobsmith mentioned it's possible some hardware conflict.

We will ask our engineers if they have any idea on such issue caused by your Lenovo.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Sep 18, 2024 at 12:33 AM Post #527 of 536
[ISSUE RESOLVED]
One more update: It seems like a high-speed cable/port issue. I connected my M7 with a Huawei data/charging USB cable, and it worked from one of the USB ports, but the other port didn't. Thunderbolt (Type-C) connections work only with respective cables. The USB-C cable from the SSD disk does not work.
I think it might be helpful for the other M7 users.
 
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Nov 8, 2024 at 5:20 AM Post #528 of 536
@Shanling As we all know that M7 doesn't allow us to use 3rd party launchers, please, at least update the default launcher, it seems age old and not even having basic customization options like icon size, grid size, app drawer etc...
 
Nov 24, 2024 at 12:45 PM Post #529 of 536
Does it still run Android 10? Any Plans for Updates to 11 or 12?
 
Nov 24, 2024 at 9:58 PM Post #530 of 536
Does it still run Android 10? Any Plans for Updates to 11 or 12?

M7 is still currently on Android 10.

But there is some progress with newer Android system at Shanling, will share more info when possible.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Nov 25, 2024 at 4:06 AM Post #532 of 536
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Nov 25, 2024 at 1:37 PM Post #534 of 536
Hey, @Shanling, it is super cool news about planned updates for android version. Your software team have done big job with all these features. But what about fixing replay gain not working since v 1.33? Seriously, i'm not joking. What else should i write here to made your support team resolve this 2-years old annoying issue? I have a huge amount of FLACs with replay gain tags absolutely not counting neither by native app nor by eddict player app. 3rd party players are ok with replay gain, but only shanling app has synclink service for remote control from smartphone.
 
Nov 25, 2024 at 7:58 PM Post #536 of 536
Hey, @Shanling, it is super cool news about planned updates for android version. Your software team have done big job with all these features. But what about fixing replay gain not working since v 1.33? Seriously, i'm not joking. What else should i write here to made your support team resolve this 2-years old annoying issue? I have a huge amount of FLACs with replay gain tags absolutely not counting neither by native app nor by eddict player app. 3rd party players are ok with replay gain, but only shanling app has synclink service for remote control from smartphone.

It was reported to them, that's where powers of our support team ends.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com

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