DynamicEars
Headphoneus Supremus
- Joined
- Jan 5, 2019
- Posts
- 3,637
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- 10,180
Does anybody know how good it goes customer support is and if they are reliable? I have had my OH10 for about 4 days and I'm having problem with the left earbud the sound completely sucked out and then popped a little bit and then the sound came back but then the driver is rumbling. I really would like to keep them but I'm a little worried now, I am getting replacement through Amazon
Try to hit them, i never experience myself with their CS, but from what I've read, they are a very good and big heart company. But be petience, this is a chinese new year week and they are having long holiday. If you arent getting any reply until 2 next weeks, its normal. Just a bad time friend.