iFi Zen Stream: Setup, Tips, Tricks...

Dec 16, 2022 at 7:34 AM Post #631 of 2,080
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Dec 16, 2022 at 10:16 AM Post #632 of 2,080
Xfinity, on try 3 fixed it - not sure how, and they were mum on what they did.

Now I can go on from here - lets hope my karma is good, and this goes like a charm from now on....
 
Dec 16, 2022 at 10:58 AM Post #634 of 2,080
Xfinity, on try 3 fixed it - not sure how, and they were mum on what they did.

Now I can go on from here - lets hope my karma is good, and this goes like a charm from now on....
If you ever figure it out, I am certainly interested in what they found was the issue. As I have said many times, networks baffle me and can sometimes be causing issues unseen to others, and not experienced by others.

I know in my Xfinity network I don't even used their WiFi, in fact the modem Is in bridge mode.

Good luck, hope you enjoy it!

Cheers!!
 
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Dec 16, 2022 at 11:42 AM Post #635 of 2,080
If you ever figure it out, I am certainly interested in what they found was the issue. As I have said many times, networks baffle me and can sometimes be causing issues unseen to others, and not experienced by others.

I know in my Xfinity network I don't even used their WiFi, in fact the modem Is in bridge mode.

Good luck, hope you enjoy it!

Cheers!!
Might have been specific to me. They screwed up my 3 new iPhone order and my wife ended up with the bigger 13, and I got the little Mini. I'm a near giant, so the mini is too mini, so they switched the lines, the chips, but we had some strange problems afterwards with mixed up texts, and texts not working. They fixed that, but, something else was askew IMO, and even after a full refresh, iFi not working. Then a quick change of something - the MAC address was the last thing the tech talked about before the fix. So who knows? They probably figure a little information is bad for people to have.
 
Dec 16, 2022 at 8:34 PM Post #636 of 2,080
OK, so earlier today I got into ifi, named my own set up everything, and then - windows 11 did a large update, complained the site was metered, I changed that not - the update worked and I'm dead again. I also tried to set it for TIDAL "3".

Since then, I reset, and I guess that really resets because on the PC the name is not "IFI" and not what I gave it. Sadly and much worse the error of unsecured network is happening again. I toggle the metering and the public vs private network - so all 4 combos, and I'm still stuck.

Anyone got an idea, I'm game.

ADD: I think part of my issue is my browser - Firefox.

More: "Connection not secure". best guess: it's because the site doesn't have a certificate and one of my anti-virus tools is resetting the security. Any comments?
 
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Dec 17, 2022 at 8:11 AM Post #637 of 2,080
OK, so earlier today I got into ifi, named my own set up everything, and then - windows 11 did a large update, complained the site was metered, I changed that not - the update worked and I'm dead again. I also tried to set it for TIDAL "3".

Since then, I reset, and I guess that really resets because on the PC the name is not "IFI" and not what I gave it. Sadly and much worse the error of unsecured network is happening again. I toggle the metering and the public vs private network - so all 4 combos, and I'm still stuck.

Anyone got an idea, I'm game.

ADD: I think part of my issue is my browser - Firefox.

More: "Connection not secure". best guess: it's because the site doesn't have a certificate and one of my anti-virus tools is resetting the security. Any comments?
Well as I have said many times, I am boo computer guru, in fact the exact opposite! Lol

But I would say turn off any firewalls, virus protection, yada yada yada, and see what shakes out.

I have no idea why you would be getting "site errors" it's a local thing to the best of my knowledge. You may want to post in the Main Zen thread for help there as well.

I use Chrome, Safari, and haven't seen that message.

Wish I could be more help but that's way deep in the weeds for me.

Cheers!!

Edit: Just for clarity, the only mode you can access the UI is AIO Mode #1, all other modes are "exclusive" modes like Tidal "Connect" Mode #3. Once in these modes there is no need to access either Stream-iFi app or browser connection, and can't for that matter. So in these modes you will look into the "Play-To" window of the appropriate app.
 
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Dec 17, 2022 at 10:37 AM Post #638 of 2,080
Currently, I have created my personal version and can see it and alter it on the iPhone, but when I go to hook in the network, it fails "Failed to connect to network". Going thru the failure logs I find error "309"

On the PC I can get by the insecure message, and work with my personal version.

I'll try the main iFi site - good idea.
 
Dec 20, 2022 at 8:26 AM Post #639 of 2,080
Just thought I would post a problem one of my hifi buddies had with his ZS.

For a while, he had a connection issue with USB. He originally thought it was the lead and tried several. Sometimes it would work, sometimes it wouldn't.
Things got worse to the point where the unit would randomly switch itself off and he would have to reboot. Eventually it would not connect at all.

Being in the UK, it was easy to send back to the manufacturers who diagnosed the USB socket had become disconnected from the main board. My friend was told he pushed too hard on the USB plug when connecting and was recommended it would need a new board which was nearly half the cost of a new unit!

Needless to say, my friend was a bit miffed especially as the unit was not long out of warranty........

As a warning to other ZS users, be cautious plugging in the USB cord!
 
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Dec 20, 2022 at 9:49 AM Post #640 of 2,080
As a warning to other ZS users, be cautious plugging in the USB cord!
USB sockets are fairly resilient in general, but if a cable gets pushed too hard too many times, eventually a joint or two on the motherboard may get damaged. So yes, USB cables shouldn't be pushed forcefully, but that aside, was our support able to help out your friend?
 
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Dec 20, 2022 at 10:07 AM Post #641 of 2,080
USB sockets are fairly resilient in general, but if a cable gets pushed too hard too many times, eventually a joint or two on the motherboard may get damaged. So yes, USB cables shouldn't be pushed forcefully, but that aside, was our support able to help out your friend?
Yes. They took the unit in, but are charging him for a new motherboard, which he is not too pleased about especially since just out of warranty :slight_frown:
 
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Dec 20, 2022 at 10:09 AM Post #642 of 2,080
Yes. They took the unit in, but are charging him for a new motherboard, which he is not too pleased about :slight_frown:

I can imagine, I'm sorry to hear that. The ZEN range features just one motherboard, so we make full swaps in any such cases. On the upside, after that swap your friend will have a brand new product essentially.
 
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Dec 20, 2022 at 2:07 PM Post #643 of 2,080
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Dec 20, 2022 at 6:20 PM Post #644 of 2,080
Sorry late for the party. Don't know if it was discussed. We have a lenghty discussion of this mod on the R26 thread w/c I think would benefit much for the Zen Stream. WHICH iFi Audio has impelemented too on their NEO Stream: Fiber Media Converter (FMC)

Explanation is here:



Materials needed (Min 75Eur, w/ LPS around 200Eur) is in this post: https://www.head-fi.org/threads/gus...ve-decoding-music-bridge.963630/post-17295101

Picture of Setup:

4wweFSZ.jpg
SeMbNHr.jpg


Since on this setup the Topping P50 LPS has an empty 15V out (2 5V outs are used by FMC). You could power it too to your Zen Stream.
 
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Dec 20, 2022 at 6:32 PM Post #645 of 2,080
Here is a tip for everyone using Mconnect on ios as a controller for streaming Qobus (or Tidal). Use the new Jplay app instead. Much better user-experience and SQ. It's subscripion based. First 14 days free, then $50 a year. Totaly worth it instead of using the glitchy Mconnect app.

https://jplay.app/

https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=1608773457
Thank you. I tried it with the Zen Stream and with the Hegel H120, integrating Quobuz and Tidal. Seems to work well and the SQ is fine. I'm using Roon but it's good to know that there's more upnp streaming Apps coming into the market. Cheers
 

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